Call Centre Operator

7 months ago


Sydney Olympic Park, Australia SB Recruitment Pty Ltd Full time

$35 per hour plus super

**The Company..**
Our client is a well-respected and reputable government organization that are well known across NSW. They believe in recruiting the best of the best and provide their staff with a friendly work environment with supportive management.

They are seeking a dedicated Call Centre Operator to support the day-to-day co-ordination and operation of the business unit. Our client is looking for someone to join their team in Sydney Olympic Park ASAP

The initial contract will be for 3 months with strong possibility to extend thereafter.

**Please note that this position will require the successful individual to be working 10-hour shifts on a rotating roster operating 24/7.**

**The Job..**
Reporting to a Team Leader, in this exciting contract opportunity you will be responsible for:

- Taking inbound calls and recording staff absences in multiple systems.
- Processing day-of shift absences and rostering staff to cover those changes.
- Providing superior administrative support to the rostering, deployment and HR teams. Including data entry into the rostering system.
- Ensuring all shift changes are entered in a prompt, efficient and thorough manner.
- Communicating with staff across all levels of the organisation over the phone, and in person.
- **This position will require staff to work shift work across a rotating roster that operates 10 hours per day, 24/7.**

**You..**
To be successful in this role, you must possess the following qualities and experience:

- **Must be available to work across a 24/7 rotating roster.**:

- Minimum 12 months of experience in a high-volume contact centre position.
- Experience utilising Excel is preferred.
- Top-tier attention to detail and data entry skills.
- Amazing customer service skills.
- Excellent organisational skills.
- Ability to stay focused in a busy, fast paced environment.
- Exceptional written and verbal communication skills.
- Ability to work across multiple systems simultaneously.

***
**How to apply..



  • Macquarie Park, Australia Facilities First Australia Full time

    **Who We Are?** Facilities First Australia is Owned and operated by Serco, our team is part of the AsPac Facilities Management Business unit and one of the fastest growing FM service providers in the market. We take pride in maintaining facilities to deliver an exceptional experience for the clients and communities we serve. We are passionate about...


  • Macquarie Park, Australia Serco Group Full time

    **Who We Are?** Serco is one of the fastest growing facilities management service providers in the market. We provide a range of services including cleaning, waste management, maintenance to government and commercial clients in every state and territory across Australia. We offer a supportive, safe and inclusive team culture for our people and...


  • Macquarie Park, Australia Serco Facilities Management Full time

    **The benefits of working with Serco** - Flexible working arrangements to better balance your activities - Gain access to Global Employee Networks - Professional development driven by you - Variety of lifestyle discounts through FLARE the Serco Benefits program - Market competitive Parental leave plan - Plus, easily accessible phycological support,...

  • Call Centre Operator

    7 months ago


    Sydney, Australia HAYLO People Full time

    Great career paths and opportunities for progression - Work with a supportive and fun team - Exciting Opportunity in Sydney CBD Location This is a fantastic role if you are looking to start your career and want to help people across the community. Our client is looking for a Receptionist/ Call Centre Operator who will be based in Sydney CBD. **The role** -...

  • Call Centre

    8 months ago


    Sydney, Australia KPR Solutions Full time

    Various Sydney NSW locations - Multiple positions available Temp and Perm - Competitive Hourly Rates We are currently seeking enthusiastic and driven Call Centre Operators. Whether you're looking for a temporary or permanent position, we have great opportunities available for you. **About you**: - Ability to handle relevant administrative tasks...


  • Sydney, Australia Talent Web Full time

    Stunning new CBD Offices & WFH - Bonus & great perks - Growing team My client is one of the worlds leading Insurers and is on the search for a Head of Call Centre Operations. This is a very exciting time to be joining in their growth period. This role has a small team currently but you will have the beauty of building a larger team of your own and putting...

  • Call Centre Operator

    7 months ago


    Horsley Park, Australia Alexander Appointments Full time

    Up to $32 per hour + Super | 10am - 6pm - Horsley Park - ASAP Start | Career progression available **Call Centre Operator - Retail & Consumer** - **Up to $32 per hour + Super | 10am - 6pm**: - **Horsley Park**: - **ASAP Start | Career progression available** **About the Company** Our client prides themselves on delivering a high-end service,...


  • Sydney Central Business District, Australia HAYS Full time

    Head of Contact Centre Operations with COMPETITIVE SALARY! **Your new company** **Your new role** This role provides leadership and coordination of the Travel Contact Centre. The role ensures the Management of Contact Centre resources to provide the first point of customer contact, sales and service, along with claims for the Travel team, Work2Cover. The...


  • Sydney Central Business District, Australia HAYS Full time

    Recruiting for a NSW government department who require multiple call centre operators. **Your new company** Fantastic opportunity to join a Government department which will see you on the front line for all customer enquiries. This department is looking for multiple call centre operators to resolve a high volume of inbound and outbound calls. **Your new...

  • Call Centre Officer

    2 weeks ago


    Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their team in Eastern Suburbs location. Your role will be to provide an exceptional customer service experience. **ABOUT THE ROLE** PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join...


  • Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their 24/hour team based within Sydney's Eastern suburbs. Your role will be to provide an exceptional customer service experience. **PERSOLKELLY** brings together the legacy and experience of four organisations that shaped the staffing landscape...

  • Monitoring Operator

    2 days ago


    Sydney Central Business District, Australia HAYS Full time

    $76,000 + super | 4 days on & 4 days off | 2 nights & 2 days shift | 5 weeks annual leave | Rydalmere **Your new company** A global organisation keeping its Customers safe with its leading fire & security protection solutions. The office is based in Rydelmere and has operations running 24/7 365 to support commercial & residential clients at all...


  • Noble Park, Australia Nickel Recruitment Full time

    Noble Park - Inbound Customer Service - No Sales - Full Time or Minimum 3-4 Days Per Week - NOBLE PARK - Inbound Customer Service - No Sales - Minimum 3 Days Per Week Join Our Dynamic Team as a Customer Service Representative! Are you ready to embark on an exciting career journey where every call is an opportunity to make a difference? We're seeking...


  • Sydney, Australia Daikin Full time

    The Opportunity Daikin, a world leader in air conditioning solutions is seeking to appoint a Call Centre Representative to join our growing team based in Sydney. Ideally you will possess a natural eye for detail, be customer focused and possess initiative working as part of a close-knit team. Duties will include: Responsible for answering and dealing with...

  • Call Centre Officer

    7 months ago


    Sydney, Australia PERSOLKELLY Full time

    Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has...


  • Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their team in Eastern Suburbs location. Your role will be to provide an exceptional customer service experience. **ABOUT THE ROLE** PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join...

  • Call Centre Agent

    7 months ago


    Sydney, Australia Employ Full time

    12 month FTC - $75k including Super - Monday to Friday Our client is a small NFP Super Fund that has been serving its industry-based members for over 30 years. This Sydney-based fund is seeking to recruit an experienced call centre agent to join their team. - Working within a small contact centre - 12 month fixed term contract - Based in Chullora office (No...


  • Macquarie Park, Australia Douglass Hanly Moir Pathology Full time

    **Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and...

  • Call Centre Operator

    11 hours ago


    Regents Park, Australia Ignite Specialist Recruitment Services Full time

    We are currently recruiting customer service superstars for contract based positions in Regents Park! If you can easily adapt to new environments, enjoy variety in your work, and are available for a 24/7 rotating roster, then this could be the opportunity for you! **Selection Criteria**: - Excellent verbal and written communication skills - High attention...


  • Sydney, Australia Employ Full time

    Call Centre Management Experience - Banking - free gym and pool and hybrid role - Managing a contact centre of 36 and 3 team managers A national provider of home loans and house hold name and market leader is seeking and experienced National Call Centre Manager in banking managing up to 40 agents with the help of 3 team leaders reporting to them. You will...