Account Manager – Marketing

3 weeks ago

North Strathfield, Australia Wedded Wonderland Full time

About Us:


Wedded Wonderland is a leading platform for the destination wedding, luxury travel, and event industries, with a vibrant community of over 2 million followers. Our mission is to connect, inspire, and support our community of wedding planners, venues, vendors, and couples worldwide.

We are looking for a Community Manager who is a confident communicator, skilled content creator, and passionate facilitator. The ideal candidate will thrive in starting and sustaining conversations, fostering connections, and driving engagement within our community.


Key Responsibilities


Community Engagement & Management:

  • Actively manage and grow Wedded Wonderland’s online communities across social media platforms, forums, and other digital spaces.
  • Initiate meaningful conversations, ask thought-provoking questions, and encourage members to share insights and experiences.
  • Respond promptly and authentically to community queries, feedback, and concerns.

Content Creation & Facilitation:


  • Create engaging, community-driven content, including posts, discussions, polls, and announcements.
  • Facilitate introductions and foster connections between community members, ensuring a collaborative and inclusive environment.
  • Share relevant information, updates, and resources that add value to the community.


Retention & Growth:

  • Develop and implement strategies to enhance community retention and engagement.
  • Monitor community sentiment and behavior to identify opportunities for improvement and growth.
  • Organize and lead online events, webinars, and meet-ups to strengthen the community bond.


Insights & Reporting:

  • Track and analyze community metrics, including engagement rates, member retention, and feedback trends.
  • Provide regular reports on community performance and suggest actionable improvements.

Requirements

Requirements


  • Proven experience in community management or similar roles, preferably in the luxury events, travel, or lifestyle industries.
  • Exceptional communication and interpersonal skills, with the confidence to lead conversations and ask challenging questions.
  • Strong content creation skills, including writing, editing, and visual storytelling.
  • A proactive, outspoken personality who thrives on facilitating meaningful connections and conversations.
  • Ability to handle feedback constructively and not shy away from difficult or critical discussions.
  • Familiarity with social media platforms, forums, and digital community tools.


Benefits

Why Join Us?


  • Be part of a globally recognized brand with a passionate and engaged community.
  • Work in a creative and dynamic environment that values innovation and authenticity.
  • Opportunity to shape and grow a thriving community that inspires and connects people.


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