Business Operations Manager

1 week ago

North Sydney, Australia Fiserv Full time

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Operations Manager

What does a successful Business Operations manager do at Fiserv?

The Manager of Business Operations will play a pivotal role in supporting the day-to-day running of the business across Australia and New Zealand for merchant and financial institution segments as well as working with key partners locally and in-region to consult and assist with on delivering key strategic initiatives. The individual will be responsible for leading a team of individuals that are responsible for support functions that include: change and project management, vendor management, process management, BCP/audit oversight and data management.

The role provides an enormous opportunity for the incumbent to build out and maintain frameworks that are critical to sustain and build out a scalable model in Service Delivery that include: process and file/document management, third-party and customer governance, data quality and review, and third party relationship performance.

What you will do:

  • Change and Process Management
  • Vendor Management
  • Product and System Optimisation/Updates
  • Data Quality Management

What you will need to have:

  • 3 years’ experience in leading teams that support Business Management, Product Management, Service Delivery functions
  • Proven experience in developing and implementing frameworks and methodologies within team and across the broader business; including change management, process management, testing/pilot methodologies, client governance and audit.
  • Familiar with continuous improvement methodologies
  • Experience with the use of digitization and automation to delivery process improvements.
  • Excellent data analytics and data quality management skills with some system integration knowledge.
  • Strong knowledge of project and change management methodologies.
  • Strong collaboration skills with the ability to influence and engage stakeholders across all levels.
  • People leadership experience essential, advanced verbal and written communication skills.

What would be great to have:

  • Experience in payments industry / merchant acquiring / banking & finance
  • Project management, change management or continuous improvement certification.
  • Minimum Bachelor Degree accreditation
  • Proven experience working with Sales, Operations, Product and Technology teams.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

  • Customer Service and Contractor Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • Business Operations Manager

    4 weeks ago

    North Sydney, Australia Ventia Pty Limited Full time

    **About the role**: As our Business Operations Manager you will be responsible for collaborating with our Leadership and Senior Project Managers to prepare comprehensive reports and resources for the Projects and Workplace Solutions team. This will include leadership of our administrative functions and accountability for data management, invoicing, requests...

  • Business Operations Manager

    1 week ago

    North Sydney, Australia Fiserv Full time

    You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to...

  • Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business Business Manager opportunity at Dotmar Engineering Plastics - North Rocks. We are seeking a dynamic leader with exceptional people skills and hands-on leadership...

  • Business Manager

    3 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business The Opportunity:We are on the lookout for an individual with exceptional people skills and a genuine knack for hands-on leadership, to take on a true leadership...

  • Executive Business Manager

    3 weeks ago

    Sydney, New South Wales, Australia Business English Academy Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Excellent opportunity to support the Chief Executive Officer (CEO ) and Chief Strategy & Operating Officer in Rhombus Advisory. The core responsibilities are the provision of effective, efficient and professional executive and administration support ensuring...

  • Lending Solutions Operations Manager

    3 weeks ago

    Sydney, Australia Indigenous Business Australia Full time

    Full Time - Sydney, Melbourne, Canberra - Posted on 16 May 2024 - $125,517 - $139,348 AUD / Year **Salary**: IBA Level 6 ($125,517 - $139,348) **Role**: The Lending Solutions Operations Manager reports to the Senior Manager Cashflow Finance and plays a key role in managing the operational processes and procedures pertaining to the Leasing and Cashflow...

  • Investment Operations Analyst

    1 week ago

    Sydney, Australia BID Operations Full time

    About the roleWe are seeking a detail-oriented and proactive Investment Operations Analyst to join our dynamic finance team. The ideal candidate will play a critical role in ensuring the smooth functioning of fund operations and investment processes. Your responsibilities will encompass a diverse range of duties including fund operations management,...

  • Business Develpoment Manager

    3 weeks ago

    Sydney, Australia Universal Business Team Full time

    **The company**: With 20 years in the industry, our client partner with businesses to supply innovative products that increase efficiencies in the Commercial Cleaning and Facility Management industries across Australia. Their range of leading, carefully selected cleaning and hygiene solutions, extensive experience and product knowledge support the unique...

  • Sales and Operations Manager

    2 weeks ago

    Sydney, Australia Allan Hall Business Advisors Full time

    Southern Electrical Wholesalers - immediate start available Excellent team culture - work with a friendly, supportive, tight-knit team Join an Australian owned and managed national business Position Overview: Southern Electrical Wholesalers are seeking a full-time Sales and Operations Manager to join our team. This role offers an exciting opportunity for...

  • Business Management Graduate Program

    3 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Competitive entry level salary + huge bonus potential $$$ Ongoing training and development provided with a clear pathway to management Various opportunities in Western Sydney Switched-on and ambitious? Looking to kickstart your career but don't want to be stuck wearing a tie in a boring office? What we're looking for We are currently on the lookout for...

  • Sales Operations Manager

    2 weeks ago

    Sydney, Australia Universal Business Team Full time

    The CompanyFelton Industries is an Australian leading designer, manufacturer, and supplier of quality outdoor furniture and have been supplying premium seating solutions for educational, community, sporting, and commercial environments across Australia for more than 20 years. Using premium Australian materials, they design and manufacture innovative, outdoor...

  • Sales Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Universal Business Team Full time

    The CompanyFelton Industries is an Australian leading designer, manufacturer, and supplier of quality outdoor furniture and have been supplying premium seating solutions for educational, community, sporting, and commercial environments across Australia for more than 20 years. Using premium Australian materials, they design and manufacture innovative, outdoor...

  • Business Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Ancillary Areas- PermanentOur client is seeking a Business Operations Manager who is great at creating new operational processes and improving existing processes.The Business Operations Manager will be responsible for managing the operational demands of the Sydney and Hong Kong offices and executing the strategic initiatives that scale and grow the...

  • Business Operations Manager

    4 weeks ago

    Sydney, Australia Westpac Full time

    **How will I help?** PPP provides services to the Westpac Group in the areas of Property, Procurement, and Group Protective Services (physical security, business continuity, and crisis management). The General Manager, PPP is supported by the Business Manager to the GM PPP and the Portfolio and Delivery Team (reporting to the Chief Operating Officer, PPP),...

  • Manager, Business and Operations

    7 hours ago

    Sydney, Australia Charterhouse Full time

    **Sydney CBD / Hybrid**: - **6-month contract (potential to extend)**: - **Daily Rate - up to $950 + super** **About You**: - 7+ years of experience as a Manager within the Business and Operations space, with a successful track record of supporting and managing BAU and strategic activities. - Proven capacity to lead effective teams and deliver...

  • Operations Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Drake Business Logistics Full time

    Date Posted: 03/14/2023Country: AustraliaState/Territory:NSWCity/Suburb: SydneyWork Type: Full timeJobs DescriptionsWe are looking for an Operations Supervisor for our client who is a leading business logistics service provider in Australia, New Zealand and Southeast Asia.As an Operations Supervisor, you will be responsible for managing service and staff...

  • Business Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Woolworths Full time

    Working at WooliesX, a business unit within one of Australia's largest retailers, is an opportunity to be part of a team dedicated to bringing the best of Woolworths Group to customers. We are an innovation-driven business where e-commerce, technology, media, and data experts come together to revolutionize the shopping experience.About the Role and...

  • Business Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Full time

    How will I help?PPP provides services to the Westpac Group in the areas of Property, Procurement, and Group Protective Services (physical security, business continuity, and crisis management). The General Manager, PPP is supported by the Business Manager to the GM PPP and the Portfolio and Delivery Team (reporting to the Chief Operating Officer, PPP), in the...

  • Business Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Lyka Full time

    Who are we?Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...