Employee Relations Manager

2 months ago

Melbourne, Australia Amazon Full time

DESCRIPTION

At Amazon, we're working to be the most customer-centric company, to be the best employer, and be safest place to work on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.

We are seeking a strong Employee Relations Partner to join our Australian Amazon Operations team. The central objective of Amazon’s global operations employee relations team is to ensure our organisation’s treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories.

You will have deep subject matter knowledge, exceptional communication skills and the ability to work cross functionally on a wide range of employee relations initiatives.

This is a highly visible and varied role, with common interactions with Senior Amazon Leadership. The successful candidate will be able to influence decision making and direct the business into the future.

This role will involve approx. 50% travel.

Key job responsibilities
You will be responsible for:

• Advocating for the best interests of associates and assist in building a direct and sincere long-term relationship with diverse teams
• Partner and influence Site Leaders when necessary to ensure a positive associate experience
• Partner with Site Leaders and HR teams to create and sustain positive employee relations programs and best practices tailored to business needs
• Adapting Global tools and programs to fit the Australian environment
• Conduct and collaborate on positive employee relations trainings and communications
• Design, collect, and analyse multiple levels of associate feedback
• Work with other stakeholders to implement systems and processes for identifying potential issues before they become problems
• Partner to engage in continuous improvement in communication tools and practices
• Analyse, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
• Supporting Operations and HR with Case Management Escalations
• Assist large scale, country-wide projects that improve the associate experience

BASIC QUALIFICATIONS

As the successful candidate you will have:

• Significant experience in employee relations, employment engagement, or labor/employment law
• Experience in warehouse, logistics and/or transportation facilities highly desirable; experience in blue collar work environments or high profile employers a significant plus
• A bachelor’s degree in law, a business discipline, or human resources
• Knowledge and understanding of proactive direct employee engagement concepts and philosophies
• An understanding of the Fair Work Act, Modern Awards and other State and Federal laws
• Experience in designing and delivering successful training programs
• Technically proficient in MS Word, Excel, & PowerPoint
• Ability to successfully manage a dynamic and complex network of internal stakeholders

PREFERRED QUALIFICATIONS

• Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organisational lines
• Acts with sense of urgency, bias for action, and desire to thrive in a dynamically growing environment
• High-quality judgment and sound decision-making
• Strong project and time management skills with ability to multi-task and manage multiple projects to closure

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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