Current jobs related to Customer Success Manager - North Sydney - Data#3 Ltd
-
Customer Success Manager
5 months ago
North Sydney, Australia Open Text Corporation Full time**Customer Success Manager**: - Req id: 37922- North Sydney, NSW, AU**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job...
-
Customer Success Manager
5 months ago
North Sydney, Australia opentext Full time**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job scope/summary**: The **OpenText Customer Success Management** team is responsible for...
-
Customer Success Manager
5 months ago
North Sydney, Australia Qlik Full timeWhat makes us Qlik - Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill...
-
Customer Success Manager
4 months ago
North Sydney, Australia N-able Full timeCustomer Success Manager JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML North Sydney, Australia Customer Success 19075 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With...
-
Customer Success Manager
5 months ago
North Sydney, Australia Workday Full timeYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Customer Success Manager
5 months ago
North Sydney, Australia Workday Full timeYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Customer Success Manager
6 months ago
North Sydney, Australia Onset Full timeFlexible working arrangements - Competitive salary - Cutting edge technology Industries spanning banking, healthcare, tele-medicine, government, and financial services have encountered challenges, yet they've embraced cutting-edge AI technology with a human-first approach to enhance their business processes. This technology has gained recognition and...
-
Customer Success Manager
4 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve value from our products and services.Key Responsibilities:Develop and execute customer success plans to drive retention, growth, and adoption of N-able...
-
Customer Success Manager
3 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve value from our products and services.Key Responsibilities:Develop and execute customer success plans to drive retention, growth, and adoption of N-able...
-
Customer Success Manager
4 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving retention and growth, and ensuring our customers achieve their desired goals.Key Responsibilities:Develop and execute customer...
-
Customer Success Manager
3 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving retention and growth, and ensuring our customers achieve their desired goals.Key Responsibilities:Develop and execute customer...
-
Customer Success Manager
4 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve value from our products and services.Key Responsibilities:Deliver value conversations with customers to drive adoption and retention of N-able...
-
Customer Success Manager
4 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerN-able is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve value from our products and services.Key Responsibilities:Deliver regular value conversations to customers, highlighting N-able product offerings and...
-
Customer Success Manager
2 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerCareer OpportunityN-able is seeking a skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from their N-able subscriptions, and driving new product adoption.Key...
-
Customer Success Manager
2 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success Role OverviewN-able is seeking a skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from their N-able subscriptions, and driving new product adoption and retention.Key...
-
Customer Success Manager
2 months ago
North Sydney Council, Australia N-able Technologies Ltd. Full timeAbout the RoleWe're seeking a skilled Customer Success Manager to join our team at N-able Technologies Ltd. As a key member of our Customer Success team, you'll be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from our products and services.Key ResponsibilitiesRegularly deliver value...
-
Customer Success Manager
2 months ago
North Sydney Council, Australia N-able Technologies Ltd. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at N-able Technologies Ltd. This is an exciting opportunity to work with a global software company that turns IT possibilities into capabilities.Key ResponsibilitiesRegularly deliver value conversations related to N-able product offerings, relevant industry trends,...
-
Customer Success Manager
2 weeks ago
North Sydney Council, Australia N-able Full timeCustomer Success ManagerCultivate long-term relationships with N-able partners to drive value and growth. Leverage industry expertise and relationship-building skills to deliver a best-in-class customer experience.Key Responsibilities:Regularly deliver value conversations to ensure partners are achieving value with N-able subscriptions.Impact retention rate,...
-
Customer Success Manager
4 months ago
North Sydney, Australia Tenable Full time**Who is Tenable?** Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey! **What makes Tenable such a great place to...
-
Customer Success Manager
4 weeks ago
North Sydney Council, Australia Splunk Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Executive to join our team at Splunk Inc. As a key member of our customer success team, you will be responsible for driving customer value and growth through innovative customer engagements.Key ResponsibilitiesLead customer engagements to achieve high-value outcomesUnderstand customer priorities...
Customer Success Manager
2 months ago
Job Description
- Voted HRD's Employer of Choice for the last 9 years
- Culture built on Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
- Opportunities for continuous learning and professional development
Are you passionate about customer success and eager to make a real impact? As a Customer Success Associate with Data#3, you’ll work with a dedicated team of professionals focused on ensuring our customers achieve their business goals through our solutions. You'll be part of a growing team that bridges the gap between service delivery and customer success, where your contributions directly influence customer satisfaction and company success.
This role can be based in Sydney or Brisbane.
Who is Data#3?
Listed in 1997, Data#3 is now an ASX200 listed company reporting revenues of $2.5 billion in the 2023 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for the last 9 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work® in 2024, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values are integral to the way Data#3 works internally and externally with our customer.
In this role you will:
- Act as the primary point of contact for assigned customers, helping them navigate their lifecycle journey and achieve their desired outcomes.
- Collaborate with sales, vendors, and internal teams to align customer goals with business objectives.
- Create and execute success plans that drive customer satisfaction, retention, and growth.
- Manage onboarding activities, ensuring customers are fully equipped with the tools and resources they need.
- Drive adoption programs and remove any barriers to ensure smooth customer experiences.
- Present and discuss technology roadmaps, aligning them with customer needs and future requirements.
- Provide data-driven insights to enhance customer success initiatives and improve overall processes.
About You
- You have strong communication skills and excel at navigating complex customer interactions.
- You’re experienced in building and maintaining customer relationships at all organisational levels.
- You possess a solid understanding of service delivery processes or change management.
- You’re proficient in PowerPoint and the MS Office suite, with the ability to create clear, impactful presentations.
- You’re detail-oriented and capable of managing multiple tasks to achieve desired outcomes.
- You’re a team player who thrives in a collaborative environment and is always looking for ways to improve processes.
If you are looking for an opportunity to grow your career in a role that combines customer success with service delivery management, we want to hear from you
Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.
REF: SACA112020
Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.
