Technical Advisor

1 month ago


Osborne Park, Australia Daikin Full time

About the role

Exciting opportunity available to join the Training Academy team based in Perth, WA as a Technical Advisor to provide technical information and support regarding Daikin’s product range and assist users to resolve any problems that may arise.

Reporting to the National Technical Manager, the responsibilities will include, but are not limited to:

• Provide technical support to End Users, Dealers and Internal Service Staff
• Developing a relationship with the client to ensure requirements are met
• Enhancing client confidence that information supplied to them is accurate
• Utilising the product data and service manuals to provide true and accurate information.
• Entering all calls into the database with an outline of the problem and the recommended course of action to the client.

About you

• HVAC trade qualification
• Strong passion to step into the training and support aspect of the HVAC industry.
• Passionate to continuously learn & develop your knowledge across HVAC.
• Excellent communication and ability to build rapport.
• Knowledge of HVAC and Control Systems will be highly regarded.
• Previous experience in Service Technician is essential.
• Will suit a senior technician who is wanting to ‘get off the tools’ into an office environment.

Our Benefits

• Collaborative work environment fostering a positive team culture
• Competitive Salary + Superannuation + Performance bonus + Car & Fuel allowances
• Ongoing training, development and growth opportunities
• Mental Health & Wellbeing services

About Daikin

Join an organisation that genuinely values its people, community and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change.

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.



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