Marketing and Communications Project Manager

2 months ago

Melbourne, Australia Transurban Full time
  • 12 month fixed-term opportunity in an ASX15 Listed Business
  • Flexible Working Culture | Beautiful Modern Office
  • Operate with autonomy in a supportive & high performing team environment

As one of the world's largest toll-road operators, Transurban aims to bring people and places closer in a safer, smarter and faster way. We are customer obsessed - whether it's the technology that keeps drivers safe on our roads, our digital channels or our Customer Care team, we focus on creating frictionless experiences that keep people moving.

About the role

We’re seeking a Marketing Communications Projects Manager to lead the development and delivery of the customer marketing and communications plan for the West Gate Tunnel Project (WGTP), ensuring a positive on-road experience and toll road readiness for all road users.

You’ll join a highly motivated team who are passionate about delivering exceptional customer experiences and working closely with internal stakeholders to drive business outcomes.

As our Marketing Communications Projects Manager, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:

  • Lead the development and delivery of the customer marketing and communications strategy for WGTP, including plans, timelines and budgets supporting project initiatives and road opening.
  • Partner with internal stakeholders to gather project needs and specifications to ensure successful project delivery.
  • Develop and deliver integrated marketing campaigns, including customer competitions, incentives, and tactical activities to support project initiatives and road opening.
  • Develop and manage end-to-end customer communications to support the project and key initiatives, across all customer touch points.
  • Manage brand, tone of voice, and message consistency across communications to ensure a positive customer experience.
  • Liaise with internal stakeholders and external parties to ensure tasks are delivered on brief, on time, and on budget.
  • Lead a project working group supporting the delivery of customer initiatives, provide regular communication updates and participate in key meetings as the Marketing Communications lead to ensure project success.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

  • A degree in Marketing, Communications or a related field is required.
  • At least 8 years of experience in marketing and people leadership
  • Strong project management and time management skills are required to deliver multiple projects simultaneously on time and within/or under budget.
  • Exceptional writing, verbal and interpersonal skills are required to relate to all levels of management and external stakeholders.
  • Experience in liaising with external partners and third-party suppliers

Preferred

  • Consumer related industry experience is preferred.
  • Sound understanding of the marketing and communications function for an organisation that spans corporate, and consumer audiences is preferred.
  • Experience delivering marketing activity to support major projects, particularly for infrastructure related projects.
  • Experience delivering marketing activity to reach and connect with culturally and linguistically diverse (CALD) communities

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you’ll enjoy a range of benefits, including:

  • A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
  • Learning and development opportunities to support your career interests
  • Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
  • Share offers and insurance benefits
  • Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com.

Ready to help us keep cities moving? Apply today.

Job Type:

Fixed Term (Fixed Term)

Closing Date:

06-Dec-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Melbourne CBD & Inner Suburbs Melbourne VIC

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