Regional Brigade Administrative Support Officer

7 days ago

Burwood East, Australia Country Fire Authority Full time
About this role Located at CFA North West Region – some flexibility in base location Full time, Ongoing PTA 4 $89, pa (plus 11.5% superannuation)

The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week. 
With over 51, volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here.  

About the Role

The position reports to the Regional Manager for Volunteer Sustainability and is responsible for supporting brigade viability, brigade sustainability and sustainable volunteerism at varying levels. Working closely with brigades and field teams, the role identifies local issues affecting volunteers and brigades and works towards delivering codesigned and tailored solutions across catchments, districts, or the region.

Key responsibilities of the role will include the following:

  • Assisting Brigade to maintain viability through direct brigade support
  • Delivering projects that support brigade sustainability 
  • Developing & implementing programs addressing sustainable volunteerism issues - programs
  • Monitoring, evaluating, reporting and learning (MERL) ensures transparency and accountability in our activities.

About You

Our ideal candidate will be able to demonstrate the following:

  • Tertiary qualifications in a social sciences, humanities, or related discipline; or equivalent experience in the field of volunteerism.
  • Proven ability to work as a member of a team.
  • Demonstrated ability to facilitate and deliver successful outcomes in complex environments.
  • Demonstrated experience working with small groups including mentoring and coaching.
  • Strong proven experience and expertise in the field of sustainable volunteerism and an understanding of working with community-based organisations.
  • Demonstrated ability to identify and analyse risks and develop relevant mitigation strategies and solutions.
  • Excellent customer service, interpersonal skills and a high level of written and verbal communication skills.
  • Demonstrated ability to develop and maintain relationships and manage expectations across multiple stakeholders

Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions 
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways  

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

  • Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.  


Applications close: 11:59pm 2nd December

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act .   You can view our Privacy Statement here. For access and correction of the information we have collected, contact  

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