Administration Support Officer

4 months ago

Burwood East, Australia Ambulance Victoria Full time

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.
We are seeking an experienced professional to provide effective and efficient administrative support to the Communications Centre Management team and other staff within the Communication Centre.
This is a permanent, full time position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our Burwood location in line with our hybrid working model.
About the role
Reporting to the Communications Centre Manager, responsibilities of this position include, but are not limited to:

- Provide office administration services to the Communication Centre management team in a timely and effective manner including:

- Act as the initial point of contact by screening calls, answering routine, enquiries and processing messages for follow-up/action/referral
- Diary management and co-ordination of meetings
- Preparation of draft correspondence
- Co-ordinate stationary and uniform orders including control of stock, ordering, and purchasing of supplies
- Contribute to continuous improvement of business processes and systems and foster constructive and effective working relationships within the Communications Centre & AV

About you
**To be considered for this position you will possess**:

- Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department
- Effective verbal and written communication skills to enable effective interaction with staff and stakeholders, ensuring information is clearly articulated, and to enable the preparation of accurate and concise documents
- Planning and organising skills to prioritise tasks to achieve outcomes within required timeframes, and flexibility to manage changing and conflicting priorities to meet departmental needs

Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you
Important information
Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified Administration Band 3 under the Ambulance Victoria Enterprise Agreement 2020.
How to apply
- Cover letter outlining your experience and interest in the position
- Current resume

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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