Community Operations Administrator

1 month ago

Everton Park, Australia Stockland Full time

Be part of a close-knit team, providing high-level administration and coordination support to our Community Operations team and wider group of internal stakeholders.

About the role

A permanent, full-time role, based in our Stockland Halcyon Head Office, you’ll thrive in this busy and varied administrative role, with ownership for managing and coordinating all community business operations in compliance for all relevant agreements, guidelines, policies, and procedures.

  • Manage the Community Operations team’s Inbox daily, distributing/actioning emails received
  • Support to ensure communities are compliant with State-based Manufactured Homes Legislation, Site Agreements, MasterPlan Guidelines, Community Living Guidelines and other relevant legislative bodies as well as Stockland policies, procedures and processes
  • Ensure all Licences and Permits are kept current and well documented, ie: Food Business Licences, Restricted Liquor Permits
  • Assist in organising training requirements for Community Teams in relation to compliance-based requirements
  • Provide administrative support regarding community related dispute matters as required
  • Support with all administrative requirements for the issue of annual Site Rent Increase Notices and other billings
  • Assist with Water Meter Readings information collection and filing of new settlement information as required
  • Assist with the raising of purchase orders and invoice management
  • Ad hoc administrative support to the Community Operations team as required

About you

An administrative background from within property management/leasing, real estate industry or financial management/planning would be advantageous but open to considering experience from other industries. 

  • Experience in a support function, demonstrating your strong administration and coordination skills
  • Experience in raising purchase orders and overseeing invoice management
  • Ability to multi-task and act efficiently to achieve results
  • Strong teamwork and collaboration skills
  • Excellent verbal and written communication skills
  • Well organised, effective time management and strong attention to detail
  • Your open to learning and developing further skills
  • Proficient across MS Office Suite (Outlook, Word and Excel), in addition if you have Salesforce experience, but not essential as training will be provided to support you to come up to speed
  • Experience in interpreting legislative documentation such as Acts, Regulations and Contracts would be preferable but not essential as would knowledge of the Land Lease Communities industry but again not essential

The Stockland Proposition

Stockland Halcyon is Australia’s most awarded creator of lifestyle living communities with more than 2,800 homes across Southeast Queensland, Victoria, NSW and Western Australia.  Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply today – Stockland – a better way to live

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au

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