Community Operations Coordinator

7 days ago

Everton Park, Australia Stockland Full time

Position Overview

Become an integral part of a dedicated team, delivering high-level administrative and coordination support to our Community Operations division and a broader group of internal stakeholders.

Role Summary

This is a permanent, full-time position where you will excel in a dynamic and multifaceted administrative role, taking charge of managing and coordinating all community business operations in accordance with relevant agreements, guidelines, policies, and procedures.

  • Oversee the Community Operations team's inbox on a daily basis, ensuring timely distribution and actioning of incoming emails.
  • Support compliance with State-based Manufactured Homes Legislation, Site Agreements, MasterPlan Guidelines, Community Living Guidelines, and other relevant legislative frameworks, alongside Stockland's policies and procedures.
  • Maintain up-to-date documentation for all Licences and Permits, such as Food Business Licences and Restricted Liquor Permits.
  • Assist in organizing training sessions for Community Teams related to compliance requirements.
  • Provide administrative assistance concerning community-related dispute matters as needed.
  • Support all administrative tasks associated with the issuance of annual Site Rent Increase Notices and other billing processes.
  • Help collect and file Water Meter Readings information and new settlement data as required.
  • Assist in the preparation of purchase orders and manage invoice processing.
  • Offer ad hoc administrative support to the Community Operations team as necessary.

Candidate Profile

A background in administration within property management, leasing, real estate, or financial management is advantageous, though we are open to candidates from other sectors.

  • Demonstrated experience in a support role, showcasing strong administrative and coordination capabilities.
  • Familiarity with raising purchase orders and managing invoices.
  • Ability to multitask and operate efficiently to achieve desired outcomes.
  • Strong collaboration and teamwork skills.
  • Excellent verbal and written communication abilities.
  • Highly organized with effective time management and meticulous attention to detail.
  • Willingness to learn and develop additional skills.
  • Proficient in the MS Office Suite (Outlook, Word, and Excel); Salesforce experience is a plus, but training will be provided.
  • Experience in interpreting legislative documents such as Acts, Regulations, and Contracts is preferable, as is knowledge of the Land Lease Communities sector, though not essential.

About Stockland

Stockland Halcyon is recognized as Australia's leading creator of lifestyle living communities, with over 2,800 homes across Southeast Queensland, Victoria, NSW, and Western Australia. By integrating with Stockland, we collectively foster a community that delivers positive outcomes for the wider society. We emphasize collaboration and inclusivity, cultivating strong working relationships. Our diverse portfolio presents numerous opportunities for professional and career growth. We are dedicated to providing our employees with varied experiences to support a successful career.

We understand the significance of flexibility and work-life balance, with over 80% of our workforce enjoying informal or formal flexible work arrangements. Furthermore, Stockland is committed to achieving optimal outcomes through an inclusive and collaborative culture, reflecting the diverse backgrounds of our customers within our teams.

We offer competitive remuneration and benefits, including access to subsidized lifestyle, health, well-being, and financial services products.

Note

Due to the permanent nature of this role, applications are only accepted from Australian Citizens, Permanent Residents, or Open Work Visa holders with more than 12 months validity from their role start date.

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