Solutions Consultant

2 months ago

Sydney, Australia Bazaarvoice Full time
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers.Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a in the , , , Lithuania, France, Germany and the Bazaarvoice Solutions Consulting is a highly reputable department that works closely with our Sales teams to cultivate high-quality, fast moving opportunities. We are Product Experts in the sales cycle. We are the strategy experts that link the needs of our clients to the capabilities of our solutions.

How you will make an impact:

Expedite sales cycles while being an advocate for our clients Work directly with Account Executives and Account Directors to ensure the right solutions are presented to meet our client's needs Cultivate and maintain a deep understanding of Bazaarvoice product offerings through continuous research and collaboration with various teams at Bazaarvoice Enable your assigned sales team by coaching them on new product features, new product offerings, and recent product deprecations Present product demos, ROI models, and technical overviews Respond to RFPs, RFIs, and Security Questionnaires with speed and precision Build and deliver ROI models to showcase the value of the solution we are recommending to the client

We are looking for someone who:

Has five plus years in a client facing role at a software company Previous software sales, presales, consulting, or client facing engineering experience Is curious Has experience selling enterprise software Possesses a well-honed business acumen and technical mind Communicates effectively using exemplary written, verbal, and presentation skills Quickly solves complex problems in creative and repeatable ways Thrives in a world where change occurs quickly and sometimes with little warning Loves autonomy, but remains accountable to themselves, their team, and the greater organization at which they work Drives accountability with others

People who are successful in this role are:

Consultants with the ability to conduct high quality requirements gathering and discovery Ambitious Implementation Specialists who recognize patterns among similar clients Technically minded designers who understand what our clients value and how our solutions can accommodate Project managers that are excellent communicators, can quickly build client rapport, and keep clients focused on what really matters to a successful program #LI-Hybrid #LI-AW1 Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

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