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Solutions Consultant

2 months ago

Sydney, New South Wales, Australia Insider Full time
About Us

At Insider, we're a leading B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform for Customer Experience and Marketing enables marketers to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.

Our Mission

We're committed to building the most socially progressive technology community in the world. Through our corporate social responsibility initiatives, we're scaling our impact across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

What We Offer

As a Solutions Consultant at Insider, you'll have the opportunity to engage with enterprise-level clients in APAC markets across various industries, including retail, finance, automotive, telecom, and travel. You'll develop a deep understanding of the Martech domain, qualify prospect's goals and requirements, and effectively articulate Insider's value offering.

Key Responsibilities
  • Develop a deep understanding of the Martech domain to qualify prospect's goals and requirements
  • Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
  • Contribute to the sales strategy connecting prospect's requirements and desires with Insider platform and products
  • Craft personalized demos and presentations, and pitch them to business and technical audiences
  • Take the lead of internal coordination for responding to technical parts of RFIs/RFPs
  • Maintain awareness of product roadmap and new features, share market insights with Product Management Team
  • Take responsibility for handing new clients over to Insider Customer Success Team for smooth onboarding experience
Requirements
  • 4-6 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution, and articulating business value
  • Successful track record for SaaS application selling into complex enterprise environments
  • Technical understanding of SaaS solutions, architecture, and modern business applications, including development frameworks (Web & App) and integrations (APIs)
  • Ability to coordinate various parties with different backgrounds to solve business and technical problems
  • Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team's execution of the sales process
What We Offer You
  • Competitive commission structure
  • A well-defined career roadmap
  • Free access to LinkedIn Learning, Masterclass, Blinkist, Spotify
  • Countless internal and external training sessions related to Sales and other fields
  • The opportunity to work in a truly diverse & inclusive environment