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Solutions Consultant

2 months ago

Sydney, New South Wales, Australia Insider Full time
About Us

Insider is a leading B2B SaaS company that drives growth for its clients worldwide. We are the #1 AI-native platform for Customer Experience and Marketing, offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency.

Our Mission

We connect data across channels, predict future behavior with AI, and individualize experiences from a single platform. Our platform has unlocked unicorn status following our Series D round, and we are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst.

Our Values

We are committed to scaling our impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Job Description

We are seeking a highly skilled Solutions Consultant to join our team. As a Solutions Consultant, you will be responsible for:

  • Developing a deep understanding of the Martech domain to qualify prospect's goals and requirements, and effectively articulate Insider's value offering
  • Engaging with prospects as a solution consultant and trusted advisor during the pre-sales process
  • Contributing to the sales strategy connecting prospect's requirements and desires with Insider platform and products
  • Crafting personalized demos and presentations, and pitching them to business and technical audiences
  • Taking the lead of internal coordination for responding to technical parts of RFIs/RFPs
  • Maintaining awareness of product roadmap and new features, sharing market insights with Product Management Team
  • Handing over new clients to Insider Customer Success Team for smooth onboarding experience
Requirements

We are looking for a candidate with:

  • 4-6 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
  • Successful track record for SaaS application selling into complex enterprise environments
  • Technical understanding of SaaS solutions, architecture and modern business applications including development frameworks (Web & App) and integrations (APIs)
  • Ability to coordinate various parties with different backgrounds to solve business and technical problems
  • Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team's execution of the sales process
Perks

We offer:

  • Competitive commission structure
  • A well-defined career roadmap
  • Free access to LinkedIn Learning, Masterclass, Blinkist, Spotify
  • Countless internal and external training sessions related to Sales and other fields
  • The opportunity to work in a truly diverse & inclusive environment
Equal Opportunity Employer

We provide equal opportunity in a zero-discrimination workplace and welcome everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.