Senior Implementation Consultant

6 months ago

Sydney, Australia nCino, Inc. Full time

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Who is nCino? nCino is the worldwide leader in cloud banking for the financial services industry. Through its Bank Operating System, nCino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, nCino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimise operational transparency. Institutions using nCino’s Bank Operating System have a scalable and secure solution which can adapt to market changes, institutional restructuring and changing customer expectations. Why Work for nCino? nCino's mission is to transform financial services through innovation, reputation and speed. nCino has built a worldwide brand and reputation as one of the fastest growing FinTech companies by hiring the right people, exceeding expectations and being dedicated to customer success. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. To learn more about nCino’s award winning culture and why Forbes selected nCino as one of America's Most Promising Companies, visit our Culture/Careers webpage at: Position Summary Provide subject matter expertise (SME) on the nCino platform, Platform, and technical design for clients over $25 billion in assets on primarily Partner led projects of focused scope under general direction. This position will also require SME and configuration on client paid engagements for optimisation enhancements and new feature implementations in Customer Success. Help customers to analyse their current architecture, define their target and develop a roadmap to implement our leading Bank Operating System built on Salesforce. You will then help them to realise the benefits of our Bank Operating System by being the Technical Lead for the Enterprise Delivery Team. This position can be based out of our Melbourne/Sydney office.

Responsibilities

This position is 80% Technical (drawing on technical and/or CRM product knowledge in advanced configurations of the platform and development platforms), 10% Analysis, and 10% Project ManagementWork in tandem with the Direct Sales Team, Product Development Team and Professional Services Team to develop customized environments to help address prospect scenarios during the sales processContribute and/or lead prospect specific inquiries and scoping projects around implementation, nCino Support models, technical configuration, security and/or data integrationPerform detailed analysis of technical requirements during sales cycle and while completing RFPsDemonstrate how to implement security including roles, profiles, sharing rules, workflows and groups within an nCino demonstration environmentDemonstrate how to create custom objects, fields and editing page layouts within an nCino demonstration environmentDemonstrate how to create Workflow and Approval Processes within an nCino demonstration environmentCreate dashboards and reports to represent prospect specific scenariosLoad or export data via the Apex Data Loader and other toolsLead training webinars for nCino employees to explain recent release functionality, demonstration environment configuration and behaviorMaintain training materials for new hires to help get them up to speed on the internal demonstration environment


Qualifications

4 years full-time Salesforce Administration or Implementation experience required, certification a plusFamiliar with European banking regulations and governanceAbility to travel 20-30% of the timeExperience designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows and Approval Processes for automated alerts, field updates and email generation according to application requirementsKnowledge of Security standards specific to the financial services industryData management skills, including advanced Excel and SOQL skillsStrong research, analytical and creative problem-solving skillsHighly professional with strong communication skills especially in solving complex credit-related challenges in the financial services industryFluent in EnglishAbility to work outside of standard business hours as necessary certificationKnowledge of Apex and VisualforceKnowledge of Form Generation tools such as Conga and Drawloop

Education

Bachelor’s degree required
 

Additional Information

Position is located in Australia and requires 30-40% travel in APAC

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