Implementation Consultant

6 months ago


Sydney, Australia Hexagon Asset Lifecycle Intelligence Full time

Implementation Consultant

**Responsibilities/Main Activities**

As the **Senior Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide work remotely.

**Responsibilities**
- Conducts technical demonstrations and supports presales presentations and product demonstrations.
- Conducts basic, advanced, administration and customised customer training
- May act as the technical lead on project implementations providing technical direction and guidance to the team.
- Identifies additional product/service opportunities in customer organisation that can be delivered.
- May perform other reasonable and related duties as assigned.
- Participate in projects at customer site or remote.
- Give creative solutions.
- Train and mentor others on the technical expertise
- Engaged in documentation and procedures for legacy usage.
- Local influence
- Reports Timesheets
- Customer-oriented and solution-focused
- Support the solution architect in understanding the customer need to provide customised solutions

LI-AC1

**Qualifications and Experience Required**

**Essential**
- A degree or diploma in a related technical discipline (ie Computer Science, Information Technology, etc)
- At least 10 years' experience in a relevant industry and/or with similar technology in a technical support/consulting role
- A minimum of 5 years of specialized technical experience related to specific company or competitors' software and solutions.
- Domestic and international travel is associated with this position - estimated at 25%. A valid passport required
- Assignments may be at a customer site or field office

**Skills and abilities**
- Employee is expected to have, or rapidly obtain, knowledge of Hexagon ALI products (SmartPlant Foundation and SDx) and procedures.
- Potential to learn and acquire knowledge, skills and competencies.
- Uses available resources effectively and efficiently
- Takes responsibility for the development of own knowledge and skills in relation to the business needs
- Is aware of issues facing our customers and the industry
- Displays critical thinking that combines analysis, wisdom, experience and conflicting perspectives
- Able to build and maintain relationships with fellow employees
- Sound communication skills (spoken and written) as it relates to conveying technical information to internal clients
- Demonstrates a commitment to customer satisfaction and quality service
- Handles multiple tasks concurrently and prioritizes workload effectively
- Recent versions of the Microsoft Office software suite

Job ID 11122



  • Sydney, Australia M&T Resources Full time

    **Sydney** **IT & Telecomms** Consultant - Other - Leading Insurtech Organisation - growth opportunity - Multiple Permanent Positions Available - Sydney CBD Based - Flexible Working Arrangements Available - **Leading Insurtech Organisation - growth opportunity**: - **Multiple Permanent Positions Available**: - **Sydney CBD Based - Flexible Working...


  • Sydney, Australia Oracle Full time

    Implementation Consultant -2300047Y **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Implementation Consultant - Hospitality GBU **DUTIES & RESPONSIBILITIES** - Responsible for installing, configuring, training and supporting your product(s) of specialization in the region - Responsible...


  • Sydney, Australia Paradox Full time

    Do you want to implement the most innovative recruiting technology on the market and impact the lives of job seekers around the world? Is your superpower taking complex technical requirements and translating them into software solutions? Are you someone who is deeply curious, eager to learn, and comfortable navigating ambiguity? At Paradox, we believe...


  • North Sydney, Australia Total Synergy Full time

    **ABOUT US** Total Synergy creates project management software for architects, engineers and construction designers. Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which is now a pure cloud SaaS product built on Microsoft Azure cloud technologies. Headquartered in...


  • Sydney, Australia Hexagon Asset Lifecycle Intelligence Full time

    Implementation Consultant **Responsibilities/Main Activities** As the **Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for...


  • Sydney, Australia emarsys eMarketing Systems Full time

    The Implementation Consultant is one of the first members of the** post sales** team to work with new clients. The Implementation Consultant is responsible for **transitioning new clients from the Sales process through provisioning, design and implementation of their new platform**, whilst reinforcing the Emarsys vision of data driven true 1 to 1...


  • Sydney, Australia emarsys eMarketing Systems Full time

    As an Implementation Consultant you are the unique point of contact for Emarsys customers within Australia, you guide them and assist them throughout their whole B2C Marketing Cloud on-boarding journey. **YOUR AREA OF RESPONSIBILITIES** - Provide technical guidance and training to the client using a consultative approach with strong project management...


  • Sydney, Australia LexisNexis Full time

    About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role As an Implementation Consultant, you will be working on Affinity implementation...


  • Sydney, Australia Humanforce Full time

    **Who are we?** Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users...


  • Sydney, Australia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • North Sydney, Australia Hexagon Asset Lifecycle Intelligence Full time

    Responsibilities/Main Activities: As the** Senior Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and...


  • Sydney, Australia Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Implementation Consultant to join our Customer Implementation Consultant team in APAC. You will play a pivotal role in deploying our innovative solutions while managing queues and...


  • Sydney, Australia Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Implementation Consultant to join our Customer Implementation Consultant team in APAC. You will play a pivotal role in deploying our innovative solutions while managing queues and...


  • Sydney, Australia Mane Consulting Full time

    ABOUT THE ORGAINSATION A specialist professional services firm based in the heart of Sydney is seeking a Cloud Implementation Consultant to assist in the implementation and delivery of Xero accountancy software to a varied SME client base. The company boasts a reputation as one of Australia’s most successful firms, with an outstanding record of delivering...


  • Sydney, Australia emarsys eMarketing Systems Full time

    The Implementation Consultant is one of the first members of the post sales team to work with new clients. The Implementation Consultant is responsible for transitioning new clients from the Sales process through provisioning, design and implementation of their new platform, whilst reinforcing the Emarsys vision of data driven true 1 to 1 Personalisation...


  • Sydney, Australia AMS Full time

    **About Us**: We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory...


  • Sydney, Australia NeoXam Full time

    **Our Context** NeoXam Singapore is looking for an experienced and motivated** Implementation C**onsultant**who will assist the APAC team. This role will be based in **MELBOURNE**, working closely together with the account management, the services team and collaborate with the product teams in France. He / she will join a team of experienced consultants...


  • Sydney, Australia NeoXam Full time

    **Our Context** NeoXam Singapore is looking for an experienced and motivated** Implementation C**onsultant **who will assist the APAC team. This role will be based in **SYDNEY**, working closely together with the account management, the services team and collaborate with the product teams in France. He / she will join a team of experienced consultants and...


  • Sydney, Australia Staffbase Full time

    **About Staffbase**: We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling,...


  • Sydney, Australia Deliverect Full time

    **Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...