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Senior Implementation Consultant

1 month ago

Sydney, New South Wales, Australia Autodesk Full time

Position Overview

The Autodesk Enterprise Customer Success organization is seeking a highly skilled and enthusiastic individual to join our APAC Consulting Services team as a Senior Implementation Consultant for construction. As a Senior Implementation Consultant, you will leverage your construction industry and technical expertise to help our customers unlock the full potential of Autodesk technologies and drive transformational changes in their business.

You will work closely with our most strategic customers to provide consulting services including process improvement, implementation, training, configuration, mentoring, and technical guidance. Your goal will be to ensure customers are maximizing the value from their investment in Autodesk technologies and achieving success in their digital transformation journey.

Responsibilities

  • Work with Autodesk's largest customers to implement innovative construction solutions related to document management, data management, field workflows, handover/turnover, and more
  • Analyze, improve, and implement processes and workflows
  • Lead consulting engagements with customers and document the value delivered during those engagements
  • Apply Autodesk product sets to detailed industry requirements and workflows
  • Configure solutions based on product capabilities and customer requirements
  • Guide customers in the best application of Autodesk products and define and document detailed use cases
  • Collaborate with customers, external partners, and Autodesk colleagues to deliver solutions and resolve technical issues
  • Provide feedback to service line management and product development groups on client experience for product and process improvements
  • Collaborate with Autodesk account teams to define Customer Success Plans and customer engagements
  • Contribute to task estimation and scoping, including scope clarification with customers

Minimum Qualifications

  • Bachelor's degree in architecture, construction management, or engineering (or equivalent experience)
  • Minimum of five (5) years of hands-on experience in the construction industry, with a focus on the development and delivery of digital solutions
  • Experience of the following construction industry processes: Preconstruction / Document Management / Project Management / Quality Management / Safety Management / Handover
  • Excellent communication skills, including experience conducting workshops, facilitating meetings, and delivering impactful presentations
  • Ability to drive decisions and closure on issues
  • Proven ability to work with diverse technical, sales, and project delivery teams, including breaking down complex topics into a common language
  • Willingness to travel 30% of the time, including international travel

Preferred Qualifications

  • Autodesk product expertise (Autodesk Construction Cloud, BIM 360)
  • Knowledge of competitor solutions in the construction industry
  • Advanced experience developing and implementing workflow processes between architects, designers, engineers, contractors, and owners
  • Experience using Autodesk products such as Revit, Navisworks, Civil 3D, AutoCAD, and InfraWorks
  • Experience driving change at the enterprise level
  • Familiarity with ISO 19650

About Autodesk

Welcome to Autodesk. Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us.