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Manager - Commercial Opportunities

1 month ago

Melbourne, Australia Transurban Full time

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

 

About the role 
 

We’re seeking a Manager - Commercial Opportunities to play a pivotal role in driving the success of Customer Solutions and Australian Markets Partnering (CS&AMP) by leading the realisation of value uplift through the identification and quantification of opportunities and bringing together comprehensive analysis and data-driven insights critical to the help facilitate the optimisation and transformation of Billing, Collections and Enforcement functions.
 

You’ll join an innovative team, who have a supportive and collaborative team culture. 
 

As our Manager - Commercial Opportunities, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work. 

This role can be based in Melbourne, Sydney or Brisbane.

 

Day-to-day, you will: 
 

  • Produce comprehensive and insightful view of the end-to-end lifecycle from Customer trip to collection of funds, both with and without a tolling arrangement, with a view to identifying opportunities for improvements.

  • Conduct analysis using various data sources to develop recommendations on where our best commercial opportunities are and what value they may generate

  • Spearhead the development and implementation of business cases that support the company's strategic goals based on data and insights generated in relation to the full length of the collections process.

  • Review the full financial journey to identify leakage and bottleneck opportunities for improvement. This role is required to take a systems lens in providing incremental enhancement recommendations to demonstrate value creation opportunities to a diverse range of senior stakeholders.

  • Leverage insights to provide impactful recommendations into the design, governance, and ongoing refinement of Transurban’s Collections strategies.

  • Utilise technical expertise and influence key stakeholders with the development of proposals and business cases (including concept development, data and financial modelling).

  • Partner with Senior Analysts to drive greater value realisation, either in revenue uplift, cost reduction or risk mitigation.

  • Input and contribute to the development of a continuous improvement roadmap of opportunities and initiatives that are designed to increase revenue, whilst as the same time uplifting customer experience.

 

This role will suit someone with a curious mind and transferrable skills and experiences, including: 
 

  • Proven leadership experience within complex environments

  • Experience in Collections and Analytics

  • Extensive experience solving analytical problems using quantitative approaches

  • Experience in manipulating and analysing complex, high-volume, high-dimensionality data from varying sources

  • Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner

  • Proven track record of pragmatic commercial judgment to identify what opportunities can be translated into actionable opportunities and can be practically implemented to enhance processes and improve financial performance

  • Ability to triangulate different information and data sources to build out effective business cases, that clearly define key business opportunities, outline potential financial uplifts and impacts and highlight key risks

  • Familiarity with relational databases and SQL

  • Experience working with large data sets

  • Strong interpersonal, oral and written communication and presentation skills

  • Ability to communicate complex findings and ideas in plain language

  • Passion for discovering and solving problems 

If you meet some of these requirements, but not all, we encourage you to submit your application. 

 

With a career at Transurban, you’ll enjoy a range of benefits, including:  
 

  • A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year  

  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well

  • Learning and development opportunities to support your career interests 

  • Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 

  • Share offers and insurance benefits 

  • Social activities, community give-back programs and paid volunteer days 

 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com.  

 
 

Ready to help us keep cities moving? Apply today. 

Job Type:

Permanent

Closing Date:

21-Dec-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Melbourne CBD & Inner Suburbs Melbourne VIC