Team Leader

1 week ago

Brisbane, Queensland, Australia Lutheran Services Full time

**Salary range - SCHADS 5.1 - 5.3**

Located in Nambour on the Sunshine Coast, our **Graceville Centre** provides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates eight programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.

As a Team Leader you will assume responsibility for at least one program at Graceville Centre that supports individuals living with a disability and/or mental illness to increase their independence, maintain their wellness and ultimately improve the quality of their life.

**Responsibilities will include**:

- Work collaboratively to ensure the efficient and effective day to day running of the service;
- Ensure program contract specifications are achieved;
- Supervise the daily activities of team members (line management responsibility of up to 20 staff);
- Manage program referrals and client assessments;
- Demonstrate appropriate skill in handling complex caseloads and supporting and mentoring staff where required to achieve positive client outcomes;
- Work collaboratively to implement high quality service delivery frameworks;
- Assist in the development of documents pertaining to service delivery;
**About you**:
The successful applicant will have:

- A tertiary qualification in a related field and/or relevant experience
- Prior leadership and management experience
- Demonstrated experience of the NDIS or willingness to learn
- Effective and professional interpersonal and communication skills
- Accurate and timely decision-making skills
- Ability to work in a fast-paced environment
- Must be comfortable working both autonomously and as part of a team
- Good understanding of, and experience with, Outlook, Excel, Word. Experience with Proda will be considered an advantage.

**Specific allowances**:
A professional work environment in an organisation that genuinely cares, values dedication and performance
- Supportive and collaborative team
- Amazing and fulfilling work environment
- Excellent hourly rate
- Learning and development opportunities, including internal supervision
- Access to salary packaging
- Work life balance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full service Employee Assistance Program, including professional, lifestyle and wellness support

Applications close **Monday 28**th** August at 9am**. Please submit a resume and cover letter.

To view the position description please click here.

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