Guest Service Agent

3 days ago


Wollongong, New South Wales, Australia Illawarra Mercury Full time

Overview
Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests.
The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.
Responsibilities
Ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.
Ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.
Attend to all incoming calls via switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex, the transfer, storage and handling of guest luggage and property as well as responding to guest requests for assistance and or information.
Opera experience preferred but not essential.
Rewards
Generous Staff Benefits
Excellent career opportunities
What you need to succeed
Well-developed problem solving & analytical skills
Must be self motivated and well organised
Previous Hotel experience is desirable but your experience and attitude are paramount
Available to work a rotating roster including night shifts, weekends and public holidays
Only short listed candidates will be contacted
#J-18808-Ljbffr


  • Guest Service Agent

    6 days ago


    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Guest Service Agent role at Illawarra Mercury.Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests.The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a...

  • Guest Service Agent

    2 weeks ago


    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Guest Service Agent role at Illawarra Mercury.Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests. The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a...

  • Guest Service Agent

    3 days ago


    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    OverviewJoin to apply for theGuest Service Agentrole atIllawarra Mercury.Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests.The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a smooth...


  • Wollongong, New South Wales, Australia Quality Suites Pioneer Sands Full time

    A Guest Services Agent has the responsibility to check guests in/out, provide excellent knowledge and information of the local area, liaising with and being activity involved in every department including food and beverages, housekeeping and maintenance. You are also required to provide a level of service quality that consistently not only meets but exceeds...


  • Wollongong, New South Wales, Australia beBeeCustomer Full time $45,000 - $75,000

    Job DescriptionAs a Guest Service Agent, you will play a vital role in ensuring seamless guest experiences at our hotel.Deliver exceptional customer service throughout the guest's stay, including registration, check-in and check-out processes.Maintain accurate records of reservations, including details of billing/credit information, VIP requests, room rates...


  • Wollongong, New South Wales, Australia Alh Hotels Full time

    About the Role**Guest Services Attendant | Charles Hotel | Dream big with us**In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a...


  • Wollongong, New South Wales, Australia beBeeAmbassador Full time $50,000 - $75,000

    Guest Services AmbassadorWe are seeking an exceptional Guest Services Ambassador to join our team. This role is ideal for a friendly and approachable individual who thrives in a fast-paced environment.


  • Wollongong, New South Wales, Australia beBeeAttendant Full time $23,780 - $51,545

    **Job Overview**Work Mantra is seeking a Housekeeping Room Attendant to provide exceptional guest service and ensure cleanliness in assigned areas.The successful candidate will be responsible for servicing allocated guest rooms, adhering to department and hotel standards, reporting any maintenance issues, and restocking trolleys at the end of each shift.Key...


  • Wollongong, New South Wales, Australia beBeeCustomerService Full time $56,000 - $78,000

    Delivering Exceptional Guest ExperiencesAs a key member of our Front Office team, we are seeking a highly motivated and organized individual to join us in providing exceptional guest service.Key Responsibilities:Ensure seamless registration, stay, and check-out experiences for all guests.Maintain the accuracy of reservations, including deposits, billing, VIP...


  • Wollongong, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000

    Job DescriptionThe Guest Service Agent role is a dynamic opportunity for a customer-focused individual to deliver exceptional guest experiences. This position involves ensuring smooth and efficient registration, stay, and check-out processes.Key Responsibilities:Registration and Check-Out: Ensure accurate processing of guest information, reservations, and...