
Guest Service Agent
6 days ago
OverviewJoin to apply for the Guest Service Agent role at Illawarra Mercury.Overlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests.
The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.Ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information.Attend to all incoming calls via switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex, the transfer, storage and handling of guest luggage and property as well as responding to guest requests for assistance and or information.Opera experience preferred but not essential.What you'll be rewardedGenerous Staff BenefitsExcellent career opportunitiesWhat you need to succeedWell-developed problem solving & analytical skillsMust be self motivated and well organisedPrevious Hotel experience is desirable but your experience and attitude are paramountAvailable to work a rotating roster including night shifts, weekends and public holidaysOnly short listed candidates will be contacted.
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Guest Service Agent
3 days ago
Wollongong, New South Wales, Australia Illawarra Mercury Full timeOverviewOverlooking the beautiful Kiama Harbour and the Pacific Ocean, The Sebel Kiama provides a unique destination for leisure, conference and corporate guests.The Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.ResponsibilitiesEnsure a smooth and efficient experience delivered to all guests at registration,...
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Guest Services Agent
2 days ago
Wollongong, New South Wales, Australia Quality Suites Pioneer Sands Full timeA Guest Services Agent has the responsibility to check guests in/out, provide excellent knowledge and information of the local area, liaising with and being activity involved in every department including food and beverages, housekeeping and maintenance. You are also required to provide a level of service quality that consistently not only meets but exceeds...
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Guest Experience Specialist
3 days ago
Wollongong, New South Wales, Australia beBeeCustomer Full time $45,000 - $75,000Job DescriptionAs a Guest Service Agent, you will play a vital role in ensuring seamless guest experiences at our hotel.Deliver exceptional customer service throughout the guest's stay, including registration, check-in and check-out processes.Maintain accurate records of reservations, including details of billing/credit information, VIP requests, room rates...
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Guest Services Attendant
3 days ago
Wollongong, New South Wales, Australia Alh Hotels Full timeAbout the Role**Guest Services Attendant | Charles Hotel | Dream big with us**In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.Do you have a passion for hospitality and a...
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Guest Services Ambassador
3 days ago
Wollongong, New South Wales, Australia beBeeAmbassador Full time $50,000 - $75,000Guest Services AmbassadorWe are seeking an exceptional Guest Services Ambassador to join our team. This role is ideal for a friendly and approachable individual who thrives in a fast-paced environment.
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Room Cleaner and Guest Service Specialist
22 hours ago
Wollongong, New South Wales, Australia beBeeAttendant Full time $23,780 - $51,545**Job Overview**Work Mantra is seeking a Housekeeping Room Attendant to provide exceptional guest service and ensure cleanliness in assigned areas.The successful candidate will be responsible for servicing allocated guest rooms, adhering to department and hotel standards, reporting any maintenance issues, and restocking trolleys at the end of each shift.Key...
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Guest Experience Ambassador
3 days ago
Wollongong, New South Wales, Australia beBeeCustomerService Full time $56,000 - $78,000Delivering Exceptional Guest ExperiencesAs a key member of our Front Office team, we are seeking a highly motivated and organized individual to join us in providing exceptional guest service.Key Responsibilities:Ensure seamless registration, stay, and check-out experiences for all guests.Maintain the accuracy of reservations, including deposits, billing, VIP...
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Customer Experience Specialist
2 weeks ago
Wollongong, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000Job DescriptionThe Guest Service Agent role is a dynamic opportunity for a customer-focused individual to deliver exceptional guest experiences. This position involves ensuring smooth and efficient registration, stay, and check-out processes.Key Responsibilities:Registration and Check-Out: Ensure accurate processing of guest information, reservations, and...
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Guest Experience Ambassador
24 hours ago
Wollongong, New South Wales, Australia beBeeHospitality Full time $40,000 - $60,000Room AttendantThe role of a Room Attendant involves creating a clean and welcoming environment for guests while working in a flexible schedule.About the RoleWe are seeking an experienced Room Attendant to join our team at a distinguished brand hotel in Wollongong, NSW.You will be responsible for maintaining high standards of cleanliness and presentation...
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Hospitality Ambassador
6 days ago
Wollongong, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000Job OverviewThe Sebel Kiama is seeking a Guest Service Agent to join their busy and energetic Front Office team.Key Responsibilities:Ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.Ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest...