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Credit Consultant

2 weeks ago

Hobart, Tasmania, Australia Allianz Australia Full time

CREDIT CONSULTANT (6-MONTH SECONDMENT) – CUSTOMER & OPERATIONS – AUSTRALIA WIDEAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work.
As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other.
We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.Let's care for tomorrow, so we can create a better future together, for everyone.About The RoleReceipt accurately on a daily basis in accordance with FSRA and company guidelines.
Ensure receipts are inputted accurately by carefully checking and following current procedures and that all dishonoured cheques from Intermediaries are actioned on the same day of notification by Finance.
Maintain and comply with Group Credit Procedures and document safekeeping.
Ensure the highest level of customer service support is provided in order to contribute to AAL profitability, according to targets set for service levels, policies outside credit terms, timeliness and cost.
Manage customer refunds in a timely manner in line with agreed service level and ICA agreements.
Perform both written and verbal