Retail Store Opportunity

1 week ago

Hobart, Tasmania, Australia Bank of us Full time
Overview

Starting base salary $66,628 per year, plus super. Permanent (full-time or part-time) hours available Monday to Friday in our Southern Stores.

We're looking for a Customer Experience Consultant to join our team.

Responsibilities
  • Be the customer face of Bank of us, delivering service in person, by phone and digitally across Southern stores (Rosny and Hobart), with the aim of putting the customer first.
  • Identify customer needs and opportunities, including insurance and lending referrals to support their financial wellbeing.
  • Work to meet customers\' transactional banking needs and advocate for the bank's mission to reinvest profits into Tasmanian communities.
Requirements
  • Experience in retail, sales or customer-facing roles; banking experience is a plus.
  • Willingness to learn and contribute to a positive team culture; able to thrive with on-the-job training and potential to undertake formal qualifications.

We're not like any other bank. We're Bank of us. 100% Tassie owned. As the only Tasmanian customer owned bank, we aim to make a difference in the lives of Tasmanians, communities and the environment. Profits are reinvested into the business, not shareholders.

To apply, submit your application via Seek with a resume and a covering letter detailing your interest in the role and relevant skills. For more information contact Aliecia Freeman, Customer Experience Leader – Hobart Store on (03) 6423 8816 or email People & Culture at [emailprotected].

Note: to verify suitability to work in the finance sector, the preferred candidate may undergo background screening under the Anti-Money Laundering and Counter Terrorism Financing Act. This may include identity verification, reference checks, criminal history, credit history, immigration checks and verification of qualifications.

We are an equal opportunity employer. This role is open until filled.


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