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Claims Team Leader

3 weeks ago

Sydney, New South Wales, Australia At Full time

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We are seeking a high performing Team Leader to manage our centralisedClaims Departmentbased in the Adelaide CBD.
In this leadership role, you will drive our claims performance nationally, ensuring all deadlines are met, compliance standards are upheld, and our team delivers at the highest level.
Key Responsibilities:
Lead and manage the claims team to achieve national performance targets
Oversee claims processes and ensure deadlines are consistently met
Monitor, report, and manage claims performance across the business
Ensure all legislative and contractual requirements are adhered to
Handle high volumes of data entry with accuracy
Conduct outbound calls to employers as required
Provide regular reporting and insights to management
In this role, you will:
Manage staff performance and daily tasks
Be the technical expert in claims management nationally
Troubleshoot and resolve issues effectively
Build strong relationships and foster collaboration across departments
About You:
To succeed in this role, you will bring:
Experience working in a fast-paced, high-volume environment
Strong leadership skills with the ability to drive team performance
Exceptional attention to detail and organisational skills
The ability to build rapport with employers and stakeholders
Intermediate to advanced Microsoft Office skills
Excellent communication and interpersonal skills
Employment Services experience will be highly regarded
What We Offer:
Full on-the-job training and ongoing support
The opportunity to take the next step in your career
A supportive, collaborative team culture
If you're an experienced professional ready to lead, inspire, and achieve outstanding results, we'd love to hear from you.
Submit your application today by clicking'Apply Now'or email your resume to [emailprotected]
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Claims Team Leader?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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