Claims Team Leader

3 days ago

Sydney, New South Wales, Australia Jobs Statewide Full time

We are seeking a high performing Team Leader to manage our centralised Claims Department based in the Adelaide CBD.
In this leadership role, you will drive our claims performance nationally, ensuring all deadlines are met, compliance standards are upheld, and our team delivers at the highest level.
Key Responsibilities:Lead and manage the claims team to achieve national performance targetsOversee claims processes and ensure deadlines are consistently metMonitor, report, and manage claims performance across the businessEnsure all legislative and contractual requirements are adhered toHandle high volumes of data entry with accuracyConduct outbound calls to employers as requiredProvide regular reporting and insights to management
In this role, you will:Manage staff performance and daily tasksBe the technical expert in claims management nationallyTroubleshoot and resolve issues effectivelyBuild strong relationships and foster collaboration across departments
About You:To succeed in this role, you will bring:Experience working in a fast-paced, high-volume environmentStrong leadership skills with the ability to drive team performanceExceptional attention to detail and organisational skillsThe ability to build rapport with employers and stakeholdersIntermediate to advanced Microsoft Office skillsExcellent communication and interpersonal skillsEmployment Services experience will be highly regarded
What We Offer:Attractive remuneration packageFull on-the-job training and ongoing supportThe opportunity to take the next step in your careerA supportive, collaborative team culture
If you're an experienced professional ready to lead, inspire, and achieve outstanding results, we'd love to hear from you.
Submit your application today by clicking 'Apply Now' or email your resume to

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