Change Manager

2 weeks ago

Newcastle, New South Wales, Australia Greater Bank Full time

**About the role | 12 Month Fixed Term Contract**

Reporting to the People Readiness Lead as part of a highly motivated team, your primary focus is to provide change support to the business across different kinds of initiatives including a strong focus on digital and people transformation changes.

**What are we looking for?**

You will pride yourself on your ability to innovate, drive efficiencies and achieve customer focused goals in a changing environment. You will form close working relationships with business stakeholders to influence change.
- You will have demonstrated experience working with change for business transformation and prioritising change requirements across programs of work.
- Experience to operate strategically and to confidently leverage tools and templates and coach others to do the same.
- You are a natural collaborator with experience gaining buy-in and facilitating new ways of thinking and acting across all levels of a business.
- Formal Change Management Certification such as Prosci or specialised study in the field of Change Management is highly desired.
- Experience working with technology specialists is highly desired.
- Flexible and adaptable with the proven ability to navigate a transformational environment.
- Forward looking, resilient and tenacious with a holistic approach.

**What would be your key responsibilities?**
- Work closely with stakeholders across the business to help manage the people side of change, including changes to business processes, technology and culture.
- Work closely with the business to ensure change management strategies result in employee behaviour and mindset change that improves customer experience and increases return on investment for these initiatives.
- Contribute professional advice and experience to the organisation's strategic and operational plans to realise measurable benefits for customers and employees.

**What can you expect from Greater Bank?**
- Award winning Financial Services Organisation
- Genuine focus on your career development with access to internal and external training
- More than just pay - Our health and wellbeing program is centred around work-life balance and flexibility
- Opportunity to make a difference in our community
- Work in an environment where people are at the heart of everything we do

**About us**:
We've been helping the people of NSW and South East QLD with their banking needs for over 75 years. At Greater Bank, we are on a journey that is being driven by our people to ensure we remain positioned to support our customers for generations to come. Become part of the team that is helping to transform the way we do banking.

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