New Home Advisor

5 days ago

Melbourne, Victoria, Australia Metricon Full time

**Love Where You Work**

**We require a strong, customer focused New Home Advisor to hit the ground running. Based in one of our new, beautifully-presented Metro-West display homes, you can show off our great design and our quality product to any customer that walks in the door.**

**Sell beautiful new homes with innovative designs. Build respectful relationships. Develop your pipeline with an award-winning brand.**

Reporting to the Sales Manager, your responsibilities will include:

- Take responsibility for the day-to-day operations of the Manor Lakes display center
- Greet and assist visitors to the display home, provide advice on house design selection, upgrades and options and contingencies
- Provide exceptional customer service, answering questions to support customers to make informed decisions within timeframe and budget
- Deal with online and phone enquiries
- Ensure that all sales documentation and paperwork is completed to high standard within required timeframes
- Collaborate cross functionally with all departments to deliver complete and correct documentation
- Manage client expectations and be a trusted advisor; and
- Support customers through the sales cycle from initial quote, presenting tenders to variations.

Metricon will offer you:

- HUGE earning potential
- Extensive marketing and advertising resources & support
- Be supported by a management team that focuses on positive employee culture and wellbeing
- Ongoing learning and development opportunities to help refine your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
- Work for Australia's largest home builder - recognised by the Housing Industry Association (HIA) as Australia's number one home builder for the 9th consecutive year
- We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary and salary packaging opportunities
- Attractive housing discounts on our award-winning homes
- We promote social, health and wellness activities to ensure our team are happy, healthy and connected
- 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenge, and
- Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
- Strong digital and phone enquiry skills/experience
- Positive, can do attitude with a need to win
- Residential sales is an advantage but experience within a face to face sales environment is essential
- A professional and innovative approach to creating new sales opportunities
- Exceptional networking and customer service skills
- You will have a passion for the residential building industry and get excited to promote our great designs, products and services
- Well developed organizational and client management capabilities; and

**Full time role, Saturday to Wednesday.**

**This role requires a national police check to be undertaken.

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