New Home Advisor

2 days ago

Melbourne, Victoria, Australia Metricon Full time

**Love Where You Work**

We require a strong, customer focused New Home Advisor to hit the ground running. Based in one of our beautifully-presented Metro-North display homes, you can show off our great design and our quality product to any customer that walks in the door.

Sell beautiful new homes with innovative designs. Build respectful relationships. Develop your pipeline with an award-winning brand.

Your responsibilities will include:

- Take responsibility for the day-to-day operations of display center
- Greet and assist visitors to the display home, provide advice on house design selection, upgrades and options and contingencies
- Provide exceptional customer service, answering questions to support customers to make informed decisions within timeframe and budget
- Deal with online and phone enquiries
- Ensure that all sales documentation and paperwork is completed to high standard within required timeframes
- Collaborate cross functionally with all departments to deliver complete and correct documentation
- Manage client expectations and be a trusted advisor; and
- Support customers through the sales cycle from initial quote, presenting tenders to variations.

Metricon will offer you:

- HUGE earning potential
- Extensive marketing and advertising resources & support
- Be supported by a management team that focuses on positive employee culture and wellbeing
- Ongoing learning and development opportunities to help refine your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
- We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary and salary packaging opportunities
- Attractive housing discounts on our award-winning homes
- We promote social, health and wellness activities to ensure our team are happy, healthy and connected
- 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenge, and
- Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
- Strong digital and phone enquiry skills/experience
- Positive, can do attitude with a need to win
- Residential sales is an advantage but experience within a face to face sales environment is essential
- A professional and innovative approach to creating new sales opportunities
- Exceptional networking and customer service skills
- You will have a passion for the residential building industry and get excited to promote our great designs, products and services
- Well developed organizational and client management capabilities; and

**Full time role, Saturday to Wednesday. This role requires a national police check to be undertaken by the successful applicant.

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