
Front Office Receptionist
7 days ago
Park Regis City Quays & Piermonde Apartments are looking for the next person to join our Front Office Team. We are currently looking for the next person to join our expanding Front Office Team.
We are currently looking for someone who will be there to support the Front Office Team in all aspects with a hand on approach and ensuring both our customers and our team are happy.
Your key responsibilities will be (but not limited to):
Welcoming guest to the hotel during check-in & checking out and also during their stay with us
Assisting guests with any requests and sharing your local knowledge
Working alongside housekeeping and maintenance to ensure all aware of guest movements and requests
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests as required
Dealing with any customer complaints or issues with the best outcomes
Skills and experience
Knowledge of RMS or similar PMS
Able to use software such as SiteMinder
Excellent time management skills
Professional phone manor
Microsoft programs such as Outlook, Excel and Word
Tour Reservations System or similar
Previous experience within a MLR property not essential
Flexible to work various shifts including weekends, public holidays & over nights
Park Regis Cairns is offering you:
A dynamic and supportive work environment that values creativity and collaboration.
Professional growth and development opportunities
Online learning platform and career development programs
Amazing discounts across our wide network of hotels and retail outlets
Benefits and Rewards Platform —
Perkbox
Option of Full Time or Casual
About Us
Park Regis Cairns, located in Cairns CBD, is a proud member of Seibu Prince Hotels & Resorts. Known globally for its Japanese origins and commitment to excellence, innovation, and personalised service, Seibu Prince Hotels & Resorts brings a world-class hospitality experience. As part of this prestigious group, Park Regis Cairns embodies these values while offering a unique, locally inspired experience. Our connection to Seibu Prince enhances our expertise and resources, ensuring every guest enjoys exceptional service with a distinct local touch.
If you feel you meet the criteria, please apply online. Only successful applicants will be contacted
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