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Hotel Front Office Supervisor

2 weeks ago

Cairns, Queensland, Australia Lake Central Cairns Full time $50,000 - $60,000 per year

Join Our Team at Lake Central Cairns – Hotel Front Office Supervisor (Live On-Site)

Lake Central Cairns is looking for a Hotel Front Office Supervisor to live on-site and take the lead in delivering exceptional guest experiences right in the heart of beautiful Cairns.

About the Role:

As our Front Office Supervisor, you'll be the go-to person at the front desk—organising, motivating, and supporting the team to ensure every guest feels welcome from the moment they arrive. This is a live-on-site position, ideal for someone who loves being in the thick of the action and takes pride in making sure everything runs smoothly.

Key Responsibilities:

  • Oversee daily front office operations with a hands-on approach
  • Lead and support a small team, ensuring top-notch guest service
  • Handle check-ins, check-outs, and guest queries with a can-do attitude
  • Manage bookings, payments, and basic administration
  • Coordinate with housekeeping and maintenance to keep the property running like clockwork

What We're Looking For:

  • Previous experience in front office or hotel operations
  • Strong leadership and communication skills
  • Reliable, proactive, and ready to step in wherever needed
  • Comfortable working flexible hours (including weekends and holidays)
  • A friendly and professional manner with a genuine passion for hospitality

Perks:

  • On-site accommodation provided
  • Competitive salary
  • A supportive and tight-knit team environment
  • Full-time position with long-term potential for growth
  • Work in the heart of Cairns – gateway to the Great Barrier Reef and Daintree

If you're ready to roll up your sleeves and take charge in a beautiful, fast-paced setting, we want to hear from you

Apply now with your resume and a short cover letter to

Job Types: Full-time, Part-time

Pay: $50,000.00 – $60,000.00 per year

Experience:

  • Front desk: 1 year (Preferred)
  • Hotel management: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person