Front Desk Coordinator

2 days ago

Cairns, Queensland, Australia beBeeAdministrative Full time $45,000 - $65,000
Receptionist Role

We are seeking a highly organized and communicative Receptionist to provide exceptional customer service to residents, their families, and visitors.

Key Responsibilities:

  • Answer all telephone enquiries and respond to emails in a timely and professional manner.
  • Maintain accurate and up-to-date files and documentation.
  • Provide administrative support for general office duties, including data entry, stationery ordering, and petty cash management.
  • Assist with staff rosters, training schedules, and other administrative tasks as required.
  • Ensure the efficient operation of the front reception area, maintaining a clean and welcoming environment.
  • Assist with visitor enquiries, conduct home tours, and provide administrative support to other departments as needed.

Requirements:

  • Previous experience working in a busy reception or administration role.
  • Ability to multi-task, meet deadlines, and work autonomously.
  • Strong accuracy and data entry skills, with proficiency in Microsoft Office Suite (Word and Excel).
  • Excellent written and verbal communication skills, with outstanding customer service skills.
  • Ability to learn internal software systems and adapt to changing environments.
  • Bright and friendly demeanor, with a willingness to assist with all customer and resident enquiries.

What We Offer:

  • A flexible working environment that prioritizes work-life balance and wellbeing.
  • Opportunities for personal development and growth within the organization.
  • Salary packaging through Maxxia.
  • Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance, and personal support.
  • An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis.
  • Plus, we have reward and recognition programs celebrating your hard work.

Please note that to work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.

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