Correspondence Officer

4 days ago

Brisbane, Queensland, Australia Queensland Government Full time

Are you highly organised, detail-focused and ready to step into a role that keeps government communication flowing? Join the Executive Correspondence Team at the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development as an AO4 Correspondence Officer.
Based at 1 William Street in Brisbane, this temporary full-time role (to 31 October 2025, with potential for extension) places you at the centre of high-level ministerial and executive communications. You'll work in a high-performing team delivering reliable and timely support to offices of the Minister for Resources and Director
- General.
**Key duties in this role include**:
Monitoring shared inboxes, prioritising requests, and tracking ministerial correspondence to ensure deadlines are met. You'll contribute to daily status reporting, provide advice on correspondence processes, maintain accurate records in MECS and eDOCS, and ensure document quality through the department's style guide and templates. You'll also liaise across business groups and play a key role in coordinating responses, resolving issues, and upholding communication standards. This role offers exposure to government priorities, the opportunity to build relationships across the department, and an environment where attention to detail and communication excellence are valued.
**We're looking for someone who**:
Brings excellent written communication and editing skills, along with strong stakeholder engagement experience. You'll be confident managing competing deadlines, thrive in a team environment, and enjoy bringing order and clarity to fastmoving workloads. You'll ideally have familiarity with information systems like MECS and eDOCS, or the ability to learn quickly. Analytical thinking, initiative, and commitment to best practice will help you succeed. You'll be joining a collaborative team committed to customer service, continuous improvement, and helping you develop your skills in public sector communications and executive support.
Why join us?
We are committed to being a workplace that focusses on people. This is about building resilience, encouraging innovation, and understanding that learning is a journey that never ends. We promote a safe, inclusive and respectful place to work where all staff feel valued. We are a mobile, flexible and agile workforce. We live by our guiding principles - proactive, courageous, pragmatic, collaborate, resilient and respectful - underpinned by the Queensland public service values.
What we offer?
- Competitive superannuation and salary sacrificing options
- Flexible working options that encourage a healthy work-life balance
- A variety of fantastic leave provisions, supported across the broader Queensland public sector
- Rewarding professional career development and training opportunities
- Relocation assistance and provisions
- Have visible impact in your community, and directly contribute to making good jobs, better services and a great lifestyle for all Queenslanders

Work in an inclusive work culture while making an impactful difference for all Queenslanders. To know more about the benefits of working with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development click here:
Discover a purpose-driven career with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development. Unleash your potential, grow, and #MakeADifference
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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