Flagship Chadstone Asm

1 week ago

Melbourne, Victoria, Australia Relier Group Full time

Incredible staff discount and incentives
- Inclusive, positive and kind company culture
- Growth opportunities to propel your retail career

**The Role**

Join our gorgeous AU Design client in their top performing Chadstone store This brand is the epitome of effortless and refined fashion.

The ASM will be a passionate leader who is responsible for leading the store team and visually emulating the brand vision & values.They will provide an exceptional customer experience in every interaction and will have the ability to confidently execute all operational activity.

This is a dynamic role suited to a vibrant and ambitious leader that loves to deliver an experiential level of service to the highest standard.
- 2+ years' experience as a Store Manager or Assistant Store Manager (ideally in luxury fashion)
- Be passionate about providing excellent customer service and experiential retail.
- Have excellent organisational and analytical skills.
- Strong business management acumen.
- Be a dynamic and hands-on leader who leads by example.
- A leader who is passionate about motivating and coaching a team to succeed.
- High emotional intelligence, communication skills, and the ability to influence team members at all levels.

**Key Responsibilities**:

- Drive the sales and profitability of your Boutique, ensuring the KPI's set by the brand are achieved.
- Deliver an exceptional and experiential level of customer service.
- Confidently lead, develop, motivate, support and succession your team to succeed.
- Implement in-store training to deliver excellence.
- Visually emulate the brand vision and mission.
- Execute operational excellence with all stock management, VM and back of house procedures.
- Manage inventory and loss prevention for your boutique.
- Ensure the presentation and visual merchandising standards are met in accordance with brand expectations.
- Utilise data and reports for retail & VM operations.
- Ensure shop-floor stock levels are at an optimum level to maximise sales.
- Be creative. Explore new ways to lead your team and store to success.

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