Concierge | Chadstone | Casual

3 weeks ago

Melbourne, Victoria, Australia Michael Hill Full time
Overview

Join to apply for the Concierge | Chadstone | Casual role at Michael Hill.

Michael Hill Chadstone is home to our premium flagship store in Melbourne. We are seeking a dedicated Concierge to provide a highly personalised and unforgettable client experience.

As part of our team, you'll help our customers celebrate life's special moments. Michael Hill is a renowned international jeweller with a proud heritage since 1979 and a commitment to sustainability across Product, Planet, and People.

This role upholds our brand's prestige. You will provide a highly personalised one-to-one client experience, welcoming each client to our store and ensuring the Michael Hill touch is felt by all.

What we can offer
  • Opportunity to be part of our premium flagship store, our largest and most luxurious store to date
  • Advanced sales and client engagement training to enhance your ability to deliver exceptional customer interactions
  • Sparkle with exclusive team member pricing privileges on our product range
  • Paid parental leave, paid volunteering leave and wellbeing initiatives to support your work life balance
More about you
  • A commitment to personalised luxury service, with a flair for creating memorable client experiences. Your welcoming demeanour and proactive approach will ensure clients receive the highest level of service.
  • Proven track record delivering exceptional experiences to clients, serving as a key liaison between clients and various departments or stores
  • You are passionate about sharing Michael Hill's history, product information, and service offerings with enthusiasm and expertise
  • Previous experience in luxury hospitality, high-end retail, or as a brand ambassador is highly valued
  • Ability to work a roster that includes Thursdays, Fridays, Saturdays & Sundays; open to full-time or part-time hours
  • Proficiency in Chinese language (Mandarin or Cantonese) is highly desirable
Location

Chadstone VIC 3148

Employment type
  • Contract
Seniority level
  • Not Applicable
Job function / Industries
  • Industries: Retail

We celebrate diversity and encourage applications from all backgrounds to create a vibrant and inclusive workplace.


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