Technical System Admin
1 week ago
Location: Sydney-based, but open to Australia wideJob Type: Full TimeAbout NiftyWe're a fast-growing consultancy specialising in low-code solutions for large enterprise companies.
As Airtable's #1 partner in Asia Pacific, we combine consulting excellence with the speed of low-code tools.Since our founding in 2024, Nifty has achieved the following:Highest -rated Airtable agency in APACRanked among the top 5 agencies globallyGold-certified Airtable partnerStrategic partner for Netflix, Disney, and ParamountSuccessful implementations across Finance, Media, eCommerce, and Social Enterprise industries.Role OverviewWe're seeking a Technical System Admin with deep Airtable expertise and excellent communication skills to support the long-term success of our client systems.As the Technical Systems Admin, you'll be collaborating with both internal and external stakeholders to identify, triage, and resolve system issues, as well as spotting and acting on opportunities to proactively improve client systems.You'll be involved across a broad mix of projects and client environments, helping to keep things running smoothly, efficiently, and with a high level of care.Key ResponsibilitiesProvide ongoing technical support across live Airtable systemsTriage and investigate reported issues, gather context, and determine root causesCoordinate with internal and client-side stakeholders to scope, prioritise, and implement fixesTrack recurring issues and suggest long-term improvements or optimisationsPerform QA testing to ensure system updates are stable and well-executedMaintain documentation and communicate updates clearly and consistentlyWhat You'll BringExtensive, hands-on Airtable experience, with proven ability to manage formulas, interfaces, views, automations, and base design.Strong communication and coordination skills across both internal teams and clientsExceptional organisational skills with demonstrated ability to manage and prioritise multiple threadsFamiliarity with Zapier, Notion, and other modern low-code toolsPrior experience in a systems admin, support, or technical coordination role is a bonusOur ValuesWe're Nifty: We're practical, pragmatic, and outcome-drivenWe're remote, asynchronous, and flexible: We manage our own time with reliability and transparencyWe're proud of what we do: We make great products and solve client problemsWe're human first: We value work-life balance and support whole-person growthWorking With NiftySydney-based with flexible remote work optionsJoin a close-knit, capable, and supportive teamWork with enterprise-grade systems and clients across diverse industriesClear pathways for advancement into senior consulting or technical rolesNifty is proud to be an equal-opportunity employer.
We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
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