Systems Admin

2 weeks ago

Sydney, New South Wales, Australia Find My New Job Full time $90,000 - $120,000 per year

THIS ROLE IS ONLY OPEN TO PEOPLE WITH SOLID DAYFORCE ADMIN SKILLS & EXPERIENCE.

The People Services System Administrator is responsible for the management of the Dayforce HRIS infrastructure and software, ensuring high availability, security, and efficiency. The role includes proactive monitoring, maintenance, and troubleshooting, supporting business continuity by addressing immediate technical issues and planning for future system requirements.

The Role of People Services Systems Administrator

  • Manage, monitor, and optimise Dayforce infrastructure according to business standards and need, In line with the business continuity plans.
  • Inform relevant stakeholders of Dayforce notifications, including system maintenance, faults, and upgrades.
  • Lead or participate in Dayforce projects aimed at improving capabilities, ensuring timely delivery and alignment with business goals.
  • Prepare and coordinate necessary actions for Dayforce upgrades, enhancements, new features and patches, ensuring minimal disruption.
  • Attend Dayforce community meetings to stay updated on system enhancements and best practices.
  • Work with module leads to enhance processes related to Dayforce, focusing on continuous improvement and efficiency.
  • Support module leads by addressing complex queries and providing solutions for unresolved issues.
  • Conduct diagnostics and analysis for reporting needs, ensuring data integrity and availability.
  • Drive process improvements, including optimising how system issues, requests and feedback are logged and resolved, as well as identifying any trends.
  • Identify opportunities to automate manual HR Processes through system workflows and forms.
  • Maintain robust data integrity, ensuring data management of information is managed in line with GDPR.
  • Develop and maintain Dayforce documentation, including user guides, training materials and process maps in line with company Policies and procedures.
  • Facilitate user training to enhance effective use of the Dayforce system and improve user experience and engagement.

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