Returns Coordinator

6 days ago

Sydney, New South Wales, Australia Assembly Label Full time

We are currently searching for a Returns Coordinator to join our team at our Sydney Distribution Centre based in Banksmeadow, Sydney. This role is permanent and full time.

At Assembly Label, we're building a team of collaborative entrepreneurs, collectively working for a company with a shared vision and open culture. Our success comes directly from the people we work with and as we continue to grow, we're always on the lookout for others who share our love for mínimalist design and the Australian coastal lifestyle.

**Why we will love you**:
You thrive in a fast-paced environment, with the ability to meet targets and work to deadlines. You have a high level of attention to detail and accuracy. You are a natural leader and have strong communication and time management skills. You are also enthusiastic and welcome feedback. Previous experience in a warehouse environment will set you up for success in the role. We are searching for people who reflect our core behaviours of hungry, humble and smart.

**What's in it for you?**
- Fantastic hours, Monday to Friday 7am to 3pm, and no weekends
- The clothes Our team members receive a generous uniform allowance.
- Family and friends staff discount.
- Quarterly paid mental health day to focus on your wellbeing.An inclusive, fun and diverse team culture.

**Responsibilities**:

- Responsible for processing customer and wholesale returns efficiently, meeting KPIs.
- Responsible for ensuring returns are valid and align with policies through the returns portal.
- Collaborate with Customer Care to investigate and resolve return issues.
- Responsible for sorting and managing faulty and re-worn inventory effectively.
- Identifying recurring faulty stock trends and provide weekly reports to the Ecommerce and Production teams.
- Responsible for maintaining a clean, tidy, and safe warehouse environment in compliance with WHS standards through housekeeping tasks.
- Perform daily warehouse duties.Accountable for self-development and career growth.

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