Cancellations & Retention Consultant (Insurance)
2 weeks ago
Overview Cancellations & Retention Consultant (Insurance) – 1 day ago Be among the first 25 applicants (base pay range provided by BizCover).
Your actual pay will be based on your skills and experience.Base pay rangeA$57,000.00/yr - A$60,000.00/yrRole details Reporting to the Customer Value Team Leader, the Cancellations & Retention Consultant provides excellent customer service to customers, solves problems, and resolves enquiries in line with BizCover processes and procedures.Responsibilities Provide outstanding customer experiences with professionalism toward clients and team members; establish positive rapport with callers.Respond to customer cancellation enquiries via telephone, SMS, email and cases; identify needs, address complaints, and respond to queries.Set customer experience milestones by responding efficiently and accurately, explaining possible solutions, and ensuring clients feel supported and valued.Aim for a high CSAT score; internalize feedback and contribute ideas to meet future needs.Maintain customer records by updating
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Cancellations & Retention Consultant (Insurance)
2 weeks ago
Sydney, New South Wales, Australia BizCover Full timeOverviewCancellations & Retention Consultant (Insurance) – 1 day ago Be among the first 25 applicants (base pay range provided by BizCover). Your actual pay will be based on your skills and experience.Base pay rangeA$57,000.00/yr - A$60,000.00/yrRole detailsReporting to the Customer Value Team Leader, the Cancellations & Retention Consultant provides...
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Sydney, New South Wales, Australia Bizcover Full timeWho are we?We are the leading online platform for comparing and buying business insurance.Not to toot our own horn, but we're shaking things up in the SME business insurance marketWe're all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected.Say goodbye to headaches and hello to hassle-free...
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Cancellations & Retention Specialist (Insurance)
2 weeks ago
Sydney, New South Wales, Australia beBeeRetention Full time $57,000 - $60,000Job DescriptionCancellations & Retention Specialist (Insurance)This is a unique opportunity to excel in customer service and make a real difference in the lives of business owners.As a Cancellations & Retention Specialist, you will be responsible for providing exceptional customer experiences through professional communication and problem-solving...
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Cancellations & Retention Consultant (Insurance)
2 weeks ago
Sydney, New South Wales, Australia BizCover Full timeWho are we?We are the leading online platform for comparing and buying business insurance. Not to toot our own horn, but we're shaking things up in the SME business insurance market We're all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free...
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Cancellations & Retention Consultant (Insurance)
2 weeks ago
Sydney, New South Wales, Australia BizCover Full timeWho are we? We are the leading online platform for comparing and buying business insurance. Not to toot our own horn, but we're shaking things up in the SME business insurance market We're all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free...
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Cancellations & Retention Consultant (Insurance)
2 weeks ago
Sydney, New South Wales, Australia BizCover Full time $104,000 - $130,878 per yearWho are we?We are the leading online platform for comparing and buying business insurance.Not to toot our own horn, but we're shaking things up in the SME business insurance market We're all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free...
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Cancellations and Retention Expert
1 week ago
Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $100,000Job Title:Cancellations and Retention Professional Job DescriptionOur organization provides a comprehensive platform for small businesses to compare and purchase business insurance. We strive to simplify the process of acquiring the perfect coverage, ensuring that our clients remain protected. Key Responsibilities Respond to customer inquiries via phone,...
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Cancellations and Retention Specialist
1 week ago
Sydney, New South Wales, Australia beBeeRetention Full time $57,000 - $60,000Job Title: Cancellations and Retention SpecialistAbout the Role:The Cancellations and Retention Specialist is a customer-facing role that requires strong communication skills and the ability to resolve complex issues in a timely manner. As a key member of our team, you will be responsible for providing exceptional customer service, resolving cancellations...
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Sydney, New South Wales, Australia beBeeRetention Full time $57,000 - $60,000Customer Service SpecialistCancellations and Retention Specialists provide exceptional customer service to clients, resolving issues and enquiries in line with company procedures.Key Responsibilities:Provide professional customer experiences and establish positive rapport with clients and team membersRespond to customer cancellation enquiries via various...
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Cancellations and Retention Expert
2 weeks ago
Sydney, New South Wales, Australia beBeeInsurance Full timeCustomer Service Excellence RoleJoin a dynamic team where you will have the opportunity to make a real impact in delivering exceptional customer experiences. As a key member of our customer-focused team, you will play a crucial role in ensuring that our customers receive outstanding service and support.As a Cancellations Consultant, your primary goal will be...
