Client Experience Coordinator

1 day ago

Adelaide, South Australia Lutheran Homes Group Full time

Tax-free benefits: Up to $18,549 of your income tax-free through salary packaging
- Purposeful work: Use your skills and experience to make a meaningful difference
- Professional development: Benefit from opportunities for career growth and skill development

About us
Lutheran Homes Group (LHG) is a leading not-for-profit provider of residential, home care, and retirement living services for senior Australians. Our dedicated team of almost 1,000 employees and volunteers work tirelessly to deliver personalised support and care to more than 1,600 South Australians. We believe in empowering our consumers to live their lives with dignity and choice every day.

At LHG, we are committed to providing the highest quality care to our consumers. We constantly look for opportunities to innovate, learn and develop our staff to ensure we remain at the forefront of best practice in the industry. We take pride in our rich tradition and history, and we strive to grow while maintaining the values that define us. Join us in our mission to make a positive difference in the lives of older Australians.

About the Role
As the Client Experience Coordinator, you will play a pivotal role in delivering high-quality, welcoming service to potential home care clients and their families. You will be required to conduct home visits to explain LHG's home care services and offerings, promoting the LHG difference. As the main point of contact for admissions and transfers you will ensure a smooth experience for all clients.

About You
You will have the dedication and drive to build strong client relationships while contributing to service growth and innovation. With strong time management, organisational, and problem-solving skills, you excel in client engagement and communication. Qualifications or experience in a related field such as sales, marketing or health is preferred. Intermediate proficiency in MS Office, with the ability to quickly learn new systems, and familiarity with Home Care Packages and CHSP are highly desirable.

Why Lutheran Homes Group?
- Work with passion and purpose to drive positive outcomes in an inspiring and stimulating work environment
- Utilise your skills and experience to make a real difference in the lives of senior Australians
- Unleash your potential with opportunities to learn and grow within the organisation
- Collaborate with a team of like-minded professionals in a supportive and empowering environment

**Applications close**: 10:00pm Sunday, 27 October 2024

  • Client Experience Coordinator

    6 days ago

    Adelaide, South Australia beBeeCustomer Full time $80,000 - $110,000

    We are seeking a highly skilled Client Services Manager to join our team.The RoleAs a Client Services Manager, you will play a vital role in supporting our advisers and ensuring clients enjoy a seamless, high-quality experience. This is an ideal opportunity for someone with initiative, strong attention to detail, and a passion for service excellence.Key...

  • Client Experience Coordinator

    6 days ago

    Adelaide, South Australia beBeeRelationship Full time $70,000 - $90,000

    Job DescriptionWe are seeking a skilled Client Experience Coordinator to join our team. In this role, you will be responsible for delivering exceptional client-centered service.Key ResponsibilitiesConnect with clients by phone to understand their needs and preferences.Process invoices and reimbursements in line with our service standards.Support disability...

  • Executive Office Coordinator

    5 days ago

    Adelaide, South Australia beBeeCustomer Experience Full time $66,000 - $84,000

    Support a Dynamic Workplace Team">As a Facilities Coordinator / Office Support, you will play a vital role in ensuring an exceptional customer experience across all meetings and collaboration areas of our office.">Working closely with the Workplace Manager, you will maintain a tidy, safe, and functional agile working environment that showcases our company...

  • Client Experience Coordinator

    2 weeks ago

    Adelaide, South Australia beBeeProfessional Full time $50,000 - $70,000

    Our clinic is looking for a dedicated professional to fill the role of Client Service Officer.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and making a meaningful difference in the lives of our clients.The ideal candidate will have previous administration or customer service...

  • Client Service Coordinator

    4 days ago

    Adelaide, South Australia beBeeClientService Full time $68,000 - $93,000

    Are you passionate about delivering exceptional patient care and making a meaningful difference in the lives of others? If so, we have an exciting opportunity for a skilled Client Service Coordinator to join our team!About the RoleWe are seeking a highly organized and detail-oriented individual to provide exceptional client service and support to our...

  • Enhancing Client Care Experience

    5 days ago

    Adelaide, South Australia beBeeCare Full time $18,350

    Client Services CoordinatorThis is an exciting opportunity for a motivated and dedicated individual to join our team as a Client Services Coordinator.In this role, you will be at the forefront of client onboarding experiences and ongoing care support services. You will assess eligibility and suitability of clients' needs, coordinate referrals with relevant...

  • Client Experience Ambassador

    6 days ago

    Adelaide, South Australia Aurecon Group Full time

    Just imagine your future with usAurecon is committed to creating an inclusive culture that embraces diversity, equity and inclusion - and we provide our people with flexible working opportunities.We believe diverse teams enable us to solve our clients' and society's most complex problems in unconventional and distinctive ways. We offer flexible working as it...

  • Client Service Coordinator

    4 days ago

    Adelaide, South Australia beBeeCustomerService Full time $40,000 - $60,000

    Job Title: Client Service Coordinator">We are seeking a dedicated and detail-oriented client service coordinator to support our operations team. As a key member of our organization, you will be responsible for handling client inquiries, resolving issues promptly, and maintaining accurate records.">Main Responsibilities:Handle client calls and emails...

  • Client Experience Ambassador

    2 days ago

    Adelaide, South Australia Aurecon Group Full time

    Want to bring ideas to life?You're in the right place. If you're looking for a fresh client experience challenge, why choose Aurecon? It comes down to one, crucial question. What kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the...

  • Uk Client Coordinator

    4 weeks ago

    Adelaide, South Australia Dewick & Associates Full time

    Join to apply for the UK Client Coordinator / Project Manager role at Dewick & Associates1 day ago Be among the first 25 applicants Join to apply for the UK Client Coordinator / Project Manager role at Dewick & Associates Get AI-powered advice on this job and more exclusive features.Dewick & Associates are seeking an enthusiastic, self motivated, honest and...