Client Experience Ambassador

Want to bring ideas to life?

You're in the right place. If you're looking for a fresh client experience challenge, why choose Aurecon? It comes down to one, crucial question. What kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what's next?

As our new Client Experience Ambassador, you'll be a vital part of the Workplace team. Your role will include:

- Greet all visitors to the Aurecon office in a polite and friendly manner whilst being attentive to the needs of those around Reception and on the phone.
- Ensure clients, visitors and new starters have appropriate security passes, maintain and procure temporary & permanent staff passes and associated personnel headshots.
- Ensure meeting rooms are kept to a high standard of clean and print rooms throughout the office are kept tidy and stocked
- Assist with the coordination of events located at the Aurecon office.
- Develop and maintain relationships with external vendors.
- Generalist office activities such as fleet and maintenance coordination

How will your future be shaped by us?

Joining Aurecon means you really can bring your whole self to work and be confident your voice will be heard. We don't just claim we're inclusive and innovative, as proven by the independent awards and accreditations we've gained. We've been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan - our fourth edition since 2014.

On a personal level you'll have access to flexible work hours, remote work, working holidays, part-time and job share options. You'll continue to grow, thanks to learning and development opportunities that further your eminence, leadership, and professional accreditations. Outside of work, you'll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You'll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

As well as experience in a similar communications role. Specifically:

- Ability to juggle demands and competing priorities.
- Cohesive and collaborative team work locally, regionally and across different geographies.
- Flexibility in time and helpfulness, ability to think on the go, agility with view of how to we create exceptional client experience.
- Demonstrated ability and comfort to engage with stakeholders at varying levels of seniority.
- Adapting to and working around any unexpected changes of circumstances or workload

Who is Aurecon?

Aurecon's strength has always been our people. It's our people who build our shared purpose and bring ideas to life. It's our people who imagine and co-create with our clients a better future for people and the planet. Of course, you'll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tamaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you'll be joining a community working together to tackle some of the world's most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it's you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at