Truck Bay Supervisor

6 days ago


Mount Isa, Queensland, Australia Cummins Asia Pacific Full time
In this role, you will make an impact in the following ways:
Independently perform diagnostics and complete complex repairsMaintain productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtimeCoaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etcEscalate unresolved issues to product specialists / engineering teamsComplete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screensIdentify additional sales and service opportunities with customerMaintain work area and tools for cleanliness and proper operationAdheres to and ensures adherence of technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
Responsibilities
To be successful in this role you will need the following:
Apprentice Trained Engine Technician (Cert III) or equivalent (required)Advanced level of workshop or field service experience (required)Advanced level knowledge of and experience with engine products (required)HR License (preferred)Experience providing technical advice and coaching to more junior technicians (preferred)Cummins Experience (preferred)
Qualifications
Compensation and Benefits:
Competitive hourly + shift allowance rate paid as a permanent salaryOvertime penalties for all work above standardMonday to Friday 38-hour work weekParticipation in an annual variable compensation (bonus) programIncome Protection continuance insuranceDiscounts with select private health insurancePC software/hardware and a range of vehiclesAnnual remuneration reviewsSafety equipment / PPE and uniforms providedRange of personal and professional benefits
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Compensation and Benefits
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Technician
ReqID
Relocation Package Yes

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