Lived Experience Capability Lead

Posted: 24/02/2025

Closing Date: 11/03/2025

Job Type: Permanent - Full Time

Location: Kaurna Country, Sonder & headspace Edinburgh North

Job Category: Healthcare & Medical

**Who are we?**

Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains - Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness

**What benefits can we offer?**

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

- Salary (excluding super) paid above award and reviewed annually
- Flexible working arrangements
- Professional development allowance provided yearly
- Generous salary packaging options - increase your take home pay by 6-12%
- 17.5% Leave Loading
- Modern and welcoming office spaces
- Christmas Closure Bonus Leave (above annual leave entitlements)
- Training opportunities
- Meal & entertainment allowances
- Paid parental leave, and much more

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

**Contract**:Ongoing

**Hours**:0.8 - 1FTE

**Location**:Based in Edinburgh North, with flexibility to work at other Sonder sites and from home.

**About the role**:
Sonder is seeking an experienced Lived Experience Capability Lead to support the ongoing integration of lived experience perspectives. This role presents a unique opportunity to embed lived experience internally through our workforce, and externally on our client experience to ensure continuous improvement and safe, high-quality services. The key outcomes of this role will be to attract, develop, and retain a diverse lived experience workforce, promote inclusivity and align initiatives to organisational goals.

A brand-new role to elevate the voice and practice of lived experience, this is an exciting opportunity to make your mark at a senior level in the organisation to make a real difference.

Working cross-functionally and in partnership with all Sonder portfolios,, the Lived Experience Capability Lead will drive the continued embedding of lived experience in organisational governance, service delivery and client experience, workforce development, lived experience staff retention and recruitment strategies.

**What you will do**:

- Drive the implementation and advancement of Sonder's Lived Experience Workforce Strategy.
- Advocate for recovery-oriented, lived experience culture with a focus on actions to ensure this comes to life
- Ownership of the implementation and compliance with Lived Experience Workforce Guidelines and embed best practices.
- Support and coordinate training and career development pathways for the lived experience workforce.
- Supervise, mentor, and support the professional development of Peer Practitioners in leadership roles

**What you need to succeed**:

- Demonstrated experience in developing, leading and supporting lived experience practice at an organisational level, including understanding the challenges of implementing these within a mainstream mental health organisation.
- Demonstrated experience in lived experience practice.
- Proven experience in leading and implementing the design and delivery of projects, strategic work, and innovative initiatives.
- Experience in providing lived experience practice supervision to those in leadership roles.

**Qualifications and Other Requirements**:

- Identify as a person with lived or living experience.
- Certificate IV in Peer Work or equivalent qualification with demonstrated experience in a lived experience, Peer Practitioner or Peer Support Worker role.
- Completion of Peer Supervision Training
- Drivers Licence
- Current or willing to obtain a Working with Children's Check (WWCC)

**How to apply**: