Team Leader

Job Description
Dispatch Team Leader – Leadership & Logistics Focus
Looking for a different challenge as a Dispatch Team Leader
whereby you can utilise your skills?
Permanent Full-time
position with
competitive remuneration, bonus
and
benefits
Location:
AUS - Queensland – Murarrie
Morning Shift - Team Leader:
Shift Pattern:6:00am to 2:00pm(Monday to Friday)
Work with a
dedicated and welcoming team
Join a growing, yet already
successful market
Upskill and growth in an area you're passionate about
, whilst being fully supported and encouraged
Join a trusted Global leading
Animal Health
organisation
Are you an experienced leader with a passion for driving efficient dispatch operations? Join a trusted global leader in Animal Health as a Dispatch Team Leader, where you will lead a team to ensure timely, accurate, and compliant dispatch, maintaining customer expectations, in a safe, efficient and high-quality manner
What You Will Do
As Dispatch Team Leader, you will oversee and coordinate the daily activities of the dispatch team, supporting the Logistics Manager to meet customer demands and operational goals. Your key responsibilities include but are not limited to:
Champion and embed a robust Safety culture throughout all daily activities, ensuring compliance and proactive risk management
Lead and motivate a team of dispatch operators to achieve high performance and meet daily KPIs
Oversee and monitor order movements to ensure efficient and timely dispatch of export shipments with accurate and compliant documentation
Approve freight invoices promptly and managing freight consumables ordering
Collaborate with other departments to address customer enquiries, freight quotes, and coordinate scheduling
Maintain Aussieflex (inhouse system) controls to enhance team efficiency, including managing backorders and undelivered stock
Identify logistics procedural gaps and implement corrective actions to mitigate business risks and improve supply chain reliability
Conduct regular staff performance reviews, provide constructive feedback, and manage talent development and training pathways
Support recruitment, roster management, leave approvals, and timesheet verification for permanent and contingent workers
Lead remuneration reviews, calibrations sessions, and year-end HR processes
Drive dispatch KPI's, focused on shipment accuracy, yield optimisation, and waste reduction
Ensure strict adherence to Quality, Environment, Health and Safety policies: proactively report hazards and incidents, to maintain a safe workplace
Plan team rostering and rotations based on training and operational requirements
Complete dispatch reports and maintaining clear communication and records
Facilitate conflict resolution and providing technical guidance across departments
Participate in operational problem-solving and support quality assurance
Ensure dispatch systems comply with policy guidelines and are regularly updated
Support continuous improvement initiatives to enhance dispatch processes and team performance
What You Must Have
Proven experience managing teams in a dispatch, logistics, or production environment
Strong leadership skills with emotional intelligence, empathy, resilience, and adaptability
Exceptional time management, attention to detail, and organisational skills
Advanced verbal and written communication skills with the ability to influence and collaborate across all organisational levels
Proficiency with Microsoft Word, Excel, Outlook; SAP experience is advantageous
Ability to collaborate across functions, demonstrating inclusivity and respect for diversity
High ethical standards and integrity, ensuring responsible use of company assets and equipment
What You Can Expect
Autonomy
in your role with strong support from a trusted global organisation
Opportunities
to upskill and develop professionally
Flexibility
and pathways to broaden your skillset and career opportunities
Being part of a collaborative, diverse, and inclusive team
committed to innovation and excellence
If you are a dynamic leader with a passion for logistics and operational excellence, ready to make a significant impact, we encourage you to apply.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Adaptability, Communication, Driving Continuous Improvement, Fabrication Processes, Interpersonal Relationships, Inventory Management, Leadership, Management Process, Manual Handling, Manufacturing Quality Control, Mentorship, Microsoft Word, Process Optimization, Production Reports, Production Scheduling, Safety Compliance, Service Excellence, Technical Troubleshooting, Written Communication
Preferred Skills:
Job Posting End Date:
09/19/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:
R
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