Hospitality Club Ambassador

1 week ago

Melbourne, Victoria, Australia Chandon Australia Full time

We are passionate, because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people and methods.

At CHANDON, we stand for our values of diversity and inclusion, courage and collaboration within our cross-cultural community. We are proud to be part of the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, China and India, the sun never sets on CHANDON.

**About the Role**

Chandon is proud to share our wines and hospitality experiences with the members of Club Chandon, our community of subscribers and sparkling wine lovers.

Working from our modern facilities in the Yarra Valley, our Hospitality Club Ambassador will contribute to driving acquisition of new Club Members, providing premium service to new and existing Club Members, and supporting the Hospitality team through education, service and process delivery.

Duties include:

- Promote Club Chandon to visitors, outlining membership options and benefits;
- Strengthen relationships with existing Club Members through premium customized service, as well as being a primary point of contact for Club Members visiting our Cellar Door;
- Face-to-face sales and customer service at our Cellar Door, particularly over peak trade period, inclusive of weekends and holidays.

**Requirements**:
To be part of our team, show us:

- Experience in a modern consumer brand with strong/premium brand identity;
- Experience with sales of subscription service, or loyalty program advantageous;
- An eye for detail with excellent communication skills;
- Ability to work weekends and public holidays, understanding this role is consumer facing and works at Chandon's Cellar Door.
- Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals
- irrespective of gender, age, religion and sexual orientation._

**Benefits

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