Club Lounge Ambassador

4 days ago

Melbourne, Victoria, Australia beBeeAmbassador Full time $45,000 - $60,000

About This Role

We are seeking a highly skilled Club Lounge Ambassador to join our team in Melbourne. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our discerning guests.

Key Responsibilities:

  • Greet and assist Executive Floor guests with warmth and professionalism
  • Serve breakfast, afternoon tea, and evening cocktails with attention to detail
  • Anticipate guest needs and deliver tailored service
  • Maintain the cleanliness and ambiance of the lounge
  • Assist with concierge services and guest requests
  • Coordinate with departments to ensure seamless service

What We're Looking For

We are looking for an individual who is passionate about delivering outstanding customer service and has previous experience in a similar role within a restaurant or hotel setting. You will possess excellent communication and interpersonal skills, with the ability to work well under pressure and in a fast-paced environment.

Our Benefits

  • An attractive pay package
  • Complimentary dry-cleaning for uniforms
  • Hotel discounts through our global alliance program
  • 50% off food and 50% off beverages at the hotel's restaurants, bars and café
  • Discounted accommodation across worldwide properties
  • Ongoing learning and development through our online learning program
  • Complimentary duty meal per shift

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