Application Support

WHAT WE ARE LOOKING FOR

**About the Team**

The IT team is spread across QLD, VIC, SA and WA and service our Australian and New Zealand employees and offices. You will be part of a hardworking and good-humoured team who form part of our greater IT team, made up of Systems Administrators, Systems Engineers and SAP specialists. This role is based at our Military Vehicle Centre of Excellence (MILVEHCOE) in Redbank, Ipswich, QLD.

**About the Role**

You will be responsible for supporting primarily the administration of the Rheinmetall Defence Australia's Teamcentre and CAD environments. The role will also include the ongoing development of system, training documentation and troubleshooting issues where they arise.
- As the
- **Application Support**, you can anticipate some of your day-to-day tasks to include:

- Provide Level 1/2 Teamcenter support to resolve key systemic production issues sent from IT support team;
- Create and manage user accounts;
- Implement system governance, process and procedure;
- Support the installation, configuration and management of Teamcenter;
- Perform tests for environment integrity and performance;
- Continuously support the improvement and optimisation of the system;
- Monitor Teamcenter regularly and ensure services and automated scripts scheduled on the server machines are properly running;
- Create and develop scripts or 3rd party solutions to enable effective system health monitoring;
- Perform Teamcenter system administrator activities;
- Communicate with IT Management and Engineering stream leads to ensure that both IT and business are aware of system issues/change; and
- Support end users with specific queries relating to CAD/Design software that interface with Teamcenter and other PDM solutions in place (Catia, NX, Agile).

WHAT QUALIFICATIONS YOU SHOULD HAVE

**What are we looking for?**

Rheinmetall seeks applicants who exemplify our Company's values of **Safety, Partnering, Openness, Respect and Trust (SPORT)**. This creates a workplace environment where employees value each other, live up to their promises and communicate openly.

The experience and skillset best suited to this role includes:

- Proven experience in a similar Application Support role;
- Tertiary qualification in Engineering, Computer Science or a similar disciple;
- Experience with Manufacturing and Engineering environments would be highly desirable;
- High attention to detail and strong time-management skills;
- An ability to be flexible with work hours in order to be available for urgent production systemic issues, and deploying system changes;
- Ability to travel internationally and interstate, when required; and
- Must hold or be eligible to obtain an Australian Government Security Clearance (must hold Australian Citizenship).

WHAT WE OFFER YOU
- Work as part of a team with real purpose in what we do;
- Attractive remuneration packages with salary sacrificing and novated leases;
- Access to exclusive employee discounts with over 400 retailers in Australia to help reduce cost of living;
- On-site subsidised café with themed days and multiple dietary options;
- Long weekends every second week with a 9 day working fortnight;
- Flexible working practices;
- Opportunity to work on major projects within our Vehicle Systems (Logistic, Tactical Wheeled, Tactical Tracked), Electronic Solutions, Weapon & Ammunition Divisions;
- Generous internal incentive and referral program;
- Genuine career development and progression opportunities;
- Extensive Employee Assistance Program to support overall health and wellbeing; and
- We are proud to be recognised as an Endorsed Employer for All Women by WORK180.

WHO WE ARE

Rheinmetall Defence Australia (RDA) is a major Defence company with operations across Australia and New Zealand delivering specialist Defence capability to the Australian Defence Force and New Zealand Defence Force. RDA is a subsidiary of Rheinmetall, a global technology group based in Dusseldorf, Germany. RDA is a trusted partner to the ADF through its three divisions - Vehicle Systems, Electronics Solutions and Weapon and Ammunition. RDA is rapidly growing its Australian footprint to deliver system solutions and capabilty to the ADF in the areas of mobility, lethality, reconnaissance, protection and sustainment.

Rheinmetall recognises the strength that comes with employee diversity. We are commited to providing an inclusive work environment where each employee is treated fairly and respectfully. Diversity is critical to our ability to work sucessfully as a team regardless of borders, language or culture. Our workforce includes employees of varying gender, age, race and ethnicity, professional and cultural background.
- As an integrated technology group with more than 25,000 employees worldwide, the listed Rheinmetall AG stands for a strong, internationally successful company that operates in various markets with an innovative range of products and services. As a renowned development pa