Application Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $80,000
Job Title

Seeking an Application Support Specialist to join our Brisbane office. As a key member of our global IS&T team, you will provide frontline application support for a large portfolio of applications.

Key Responsibilities:
  • Respond to customer needs, questions and concerns in an accurate, effective and timely manner
  • Support project application and data integration strategies by installing and maintaining software from approved suites
  • Facilitate project systems reporting, data integration and work process review and improvement
  • Install and maintain software from approved suites
  • Learn and follow standard operating procedures for end user IT requests, incident support and asset management practices
  • Participate in the rollout of new technologies, services and security remediations
  • Assist in project application and data exchange planning, deployment and support processes
  • Develop and maintain dashboards using Microsoft PowerBI and reports using SQL Server Reporting Services (SSRS)
Education and Experience Requirements:
  • A Bachelor's degree at an accredited university within the last 12 months
  • An Australian citizen or have the right to permanently work and remain in Australia without sponsorship
  • Be able to pass any pre-employment requirements such as a drug screen and background check
Required Skills and Qualifications:
  • General IS&T skills related to applications, why they are used, how they are configured for department-specific use and how they exchange data between them
  • Exercise judgment within defined procedures and practices to determine appropriate action
  • Build productive and collaborative working relationships with local teams and global peers
  • Working knowledge of the Microsoft Windows 10/11 operating systems and Microsoft 365 products
  • Some knowledge of relational database design and querying using SQL
  • Some software development experience with C#/.NET and/or PowerShell being preferred
  • Some knowledge of PowerBI and PowerApps
Benefits:

We offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, we have the benefits to build a legacy of sustainable growth.

Diversity and Inclusion:

As a global company, we value diversity and inclusion. Our diverse teams build the extraordinary. We are committed to being a company where every colleague feels that they belong - where colleagues feel part of 'One Team', respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

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