Application Support Specialist

2 days ago

Brisbane, Queensland, Australia beBeeApplicationSupport Full time $60,000 - $80,000
Job Opportunity

We are seeking a skilled and enthusiastic professional to join our team as an Application Support Specialist. This role offers opportunities for growth, exposure to multiple departments and work processes through collaboration with both business work process owners and the global Information Systems and Technology (IS&T) organisation.

The primary responsibility of this role is to provide frontline application support for a large portfolio of applications. Based in Brisbane, you will be part of a global team supporting engineering design and project management applications and data exchanges.

You will report to the Manager of Applications Support and collaborate with internal business customers and global peers to ensure applications and data exchanges are implemented in line with industry standards.

This role involves responding to customer needs, questions and concerns in an accurate, effective and timely manner. You will also be responsible for installing and maintaining software from approved suites, facilitating project systems reporting, data integration and work process review and improvement.

Key responsibilities include:

  • Providing exceptional customer service and support
  • Installing, configuring and maintaining software applications
  • Developing and maintaining dashboards using Microsoft PowerBI and reports using SQL Server Reporting Services (SSRS)
  • Assisting in project application and data exchange planning, deployment and support processes

We offer a dynamic and supportive work environment, opportunities for professional development and a competitive remuneration package. If you have a passion for technology and excellent communication skills, we encourage you to apply for this exciting opportunity.

Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science or related field
  • Proven experience in application support and software maintenance
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
Benefits

We offer a range of benefits including:

  • A competitive salary and bonus scheme
  • Opportunities for professional development and training
  • A dynamic and supportive work environment
  • Flexible working arrangements

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