 
						Applications Support
1 week ago
- Full time / Permanent role
- Brisbane Based - on site / WFH
Our client is looking for an
Applications Support
person to join a growing team and growing business providing support across applications.
The Role :
● Report to the Head of IT
● Action and resolve assigned incoming support requests via the IT Help Desk
● Assisting with the ongoing administration of BigCommerce and NetSuite
● Supporting and reviewing data flows and integrations between systems
● Contributing to website updates, theme tweaks, and customer experience improvements
● Helping maintain and develop internal IT systems and applications
● Providing support for in-store systems and retail operations
Requirements:
Mandatory :
● Previous IT help desk / Support experience
● Experience in supporting both Microsoft and Apple desktop platforms
●       Familiarity with
ecommerce platforms
(BigCommerce experience a bonus)
●       Some experience with
ERP systems
(NetSuite highly regarded)
●       Ability to learn and support
middleware/integration tools
(like Celigo)
●       Understanding of
HTML, CSS, and web-based technologies
●       Ability to troubleshoot and support
cloud/webservice-based applications
● Strong communication skills and the ability to work effectively in a collaborative team
Desirable :
● Background in frontend or backend web development
● Knowledge of .NET, or other development languages
● A degree or qualification in IT, Web Development or a related field
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