Application Support Specialist

1 day ago


Brisbane, Queensland, Australia BLACKROC Full time $60,000 - $90,000 per year

We're looking for an experienced Application Support Specialist to join a fast-paced environment where you'll be the go-to person for keeping critical business systems running smoothly. This role is perfect for someone who thrives on solving problems, collaborating across teams, and ensuring stakeholders get the support they need.

In this role you will:

  • Respond to and resolve incidents, service requests, and technical issues across a range of applications.
  • Proactively monitor systems to identify and address potential issues before they impact users.
  • Work closely with developers, testers, and infrastructure teams to troubleshoot complex problems.
  • Perform upgrades, maintenance, and enhancements to supported applications.
  • Keep clear documentation of issues, solutions, and best practices.
  • Contribute to an on-call roster, ensuring reliable service availability.

What we're looking for:

  • Proven experience in application or technical support, ideally in a complex environment.
  • Strong problem-solving skills with the ability to get to the root cause quickly.
  • Familiarity with ITIL practices and ticketing/service management tools.
  • Clear communication skills and the ability to work with stakeholders at all levels.
  • Australian Citizenship (a requirement for this role).

Why this opportunity:

  • Work with a supportive, collaborative team.
  • Exposure to a variety of systems and technologies.
  • A role where your problem-solving skills will make a real impact.

For further information contact Nat on or At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.

We welcome applications from individuals of diverse backgrounds, including those with lived experiences.

If you require any adjustments during the recruitment process, please don't hesitate to reach out to the above-mentioned BLACKROC Consultant.



  • Brisbane, Queensland, Australia Department of Health - Queensland Full time $90,000 - $120,000 per year

    What you'll doProvide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective...


  • Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    What you'll doProvide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective...


  • Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    What you'll doFollow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe, services and workplaces.Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in...


  • Brisbane, Queensland, Australia Department of Health - Queensland Full time $80,000 - $120,000 per year

    What you'll doFollow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe, services and workplaces.Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in...


  • Brisbane, Queensland, Australia eHealth Queensland Full time $96,000 - $124,000 per year

    Take the next step in your career with this exciting opportunity within eHealth. Ensure the maintenance of defined service levels for specific enterprise applications by providing customer focused, high level specialist advice and support.What you'll doProvide effective change management, capacity planning, incident management, risk management and continuity...


  • Brisbane, Queensland, Australia Siemens Healthcare Pty Ltd Full time $80,000 - $120,000 per year

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...


  • Brisbane, Queensland, Australia Department of Health - Queensland Full time $90,000 - $120,000 per year

    What you'll doProvide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective...


  • Brisbane, Queensland, Australia Queensland Government Full time $80,000 - $120,000 per year

    What you'll doProvide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective...


  • Brisbane, Queensland, Australia Veterinary Specialist Services Full time $90,000 - $120,000 per year

    Specialist Veterinary Nurse - JindaleeRotating RoleThe VSS Jindalee nursing team is continuing to grow, come join our compassionate and dedicated professionals in delivering gold-standard patient careApply todayThe role:The role is a casual position initially with the opportunity to move to a permanent role.In this role you will provide specialised...


  • Brisbane, Queensland, Australia MAP TALENT Full time

    Base pay rangeA$90,000.00/yr - A$120,000.00/yrAbout The RoleWe're partnering with a fast-growing Australian eCommerce retailer that's looking for a Web developer with a general IT background to join their technology team. This is a varied and hands-on role where you'll do Full-stack development, support IT systems, eCommerce platforms, integrations, and...